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853 North Military Highway, Norfolk, VA 23502, United States of America
July 30, 2016
눉The toilet was broke. Told the staff 3 times. Didnt fix it. Had to reach my hand in the tank to flush it. Workers would argue in the front desk area in front of guest. Third shifter had attitude the whole time with guest. No microwave, no mini frig. Beds are springy, and can feel them. Not many outlets. Room wasnt clean by 3. Wanted me to wait another hour to get a room. Laundry room $2 to wash $2 to dry, and $1 to get soap. $5 for one load. Some of the house keepers pants sagged, and shirt was short. Didnt want my kids seeing that.
눇It was cheap.
July 30, 2016
눉The customer service was unprofessional.. The bathrooms were dirty/nasty. The May have cleaned the bathrooms but not good. It had mold and mildew dirt scum, toilet was old and dirty. I understand this was not a Hilton but it does not mean that they have to half clean or take care of their property when their prices are still over $100... Never again 🙄😩
July 29, 2016
눉The room was not clean, could not open door they changed my room that room would not open they put me back in that first room had security guard to open. next day maintance man had to open then he fixed. then keys stop working cause the check in clerk changed room around but not in computer. Had no room service til 23rd cause computer said room was vacant. wifi you have to pay for (no problem) but only worked for one device charged for 24 hrs only got to use 45 mins.
눇Swimming pool was great.
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