99 East Avenue, Norwalk, CT 06851, United States of America
#3 of 9 hotels in Norwalk
Guests' ChoiceBased on 501 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.8
Value for money
8.1
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Patricia
United States of AmericaVery comfortable. Breakfast could be lower prices
Stayed in April 2024
Reviewed: April 13, 2024
Euan
ItalyRooms not huge but comfortable
Great location Parking easy Good restaurant Friendly staff
Stayed in February 2024
Reviewed: April 3, 2024
Karen
United States of AmericaGreat restaurant was closing. Did not have the opportunity to dine this time. Previous experience, restaurant and service were wonderful. I Will have to arrive earlier. service was excellent .
Great Customer service. Clean rooms
Stayed in April 2024
Reviewed: March 12, 2024
Colleen
United States of American/a
The gentlemen at the front desk was so kind to my daughter and me. We traveled to Norwalk to attend the funeral for a beloved young woman. The gentlemen who checked me in and out of the hotel was very compassionate and helpful. Our hearts were broken, and he was sensitive to our reason for being in Norwalk. Unfortunately, I did not ask his name. I am hoping you can look at your records for March 4 - March 5 to find the gentleman's name. He was an angel.
Stayed in March 2024
Reviewed: March 1, 2024
Krista
United States of AmericaThe room was smaller than we expected.
Great staff. They really seem to care. Comfortable bed. Good food in the restaurant. Very clean.
Stayed in February 2024
Reviewed: February 29, 2024
Victor
United States of AmericaWe specifically called the hotel before booking to check for hard wired internet connection (secured as needed to work) and it was confirmed. Though the question sent over messenger was not answered. On arrival, the room we got did not have one. Next room had the outlet, but it was not live. The third room finally had it. The same repeated on our second stay three days later. Despite we were promised to get the same room (with working outlet), it was not available. Finally, it worked out, but 5 rooms change (for 2 stays) without certainty. The staff was very accommodating and willing to resolve the situation. Still, it is a bit of hassles for "business center" - NO SECURE Wi-Fi and sporadic rooms with hard-wired (secure) internet outlets.
Nice quiet room. Comfortable bed. Excellent breakfast and dinner options onsite.
Stayed in February 2024
Reviewed: February 28, 2024
Kathleen
United States of AmericaOnly thing was the furniture was a bit tired, and the room a little small, however adequate.
Family owned and staff who has been there for 30+ years. Food was amazing, Staff very pleasant. The whole facility was very clean. The bed was comfortable as well.
Stayed in February 2024
Reviewed: February 25, 2024
Chelsey
United States of AmericaThe heat wasn’t on in the room when I got in at 11pm (it’s winter). I had to blast it in order for the room to heat up sooner than later. The pillows on the bed were not appropriate for a king sized bed, too small.
Great location for what I needed. Check-in at any hour. Good sized TV & good sized bath tub. Very nice toiletries provided. Convenient amenities like microwave and small refrigerator in room.
Stayed in February 2024
Reviewed: February 21, 2024
Cynthia
United States of AmericaThe front line staff was very personal. We had kids running up and down the hall.
It would be important to have extra soap,bodywash if need.
Stayed in February 2024
Reviewed: February 16, 2024
Michael
United States of AmericaStaff very helpful after a grueling day
Stayed in February 2024
Reviewed: February 8, 2024
Tracy
United States of AmericaNothing-it was fine.
The hotel was clean and quiet.
Stayed in January 2024
Reviewed: January 25, 2024
Kelly
United States of AmericaThe beds were very uncomfortable
Stayed in January 2024
Reviewed: January 18, 2024
Lolita
United States of AmericaCleaning staff uses cleaning products in excess. Smell sometimes is overwhelming. It’s like they are preparing for outbreak of cholera. It is, of course, a joke.
It was easy to book the room. I got dizzy driving home to Pennsylvania, realized I couldn’t drive anymore. I called to hotel, explained the situation and employee told me that room is available. When I came, I was able to walk to my room right away. Also, I would like to mention, that interior of the hotel looks pleasant
Stayed in January 2024
Reviewed: December 30, 2023
Mark
United States of AmericaThe room's heating system needs improvement. Room was quite cool upon arrival and it took a long time for the room to attain an adequate level of warmth. Even then it didn't adequately warm up the bathroom. I have never seen a split on the ceiling. The ones I have seen in people's homes are on the walls. In fact, I have never seen in an inn/hotel.
Quiet Setting and convenient for destinations we planned for.
Stayed in December 2023
Reviewed: December 24, 2023
Neelanjan
United States of AmericaClean , comfortable and great staff
Stayed in December 2023
Reviewed: November 20, 2023
Euan
ItalyWiFi was a bit slow at times
Great restaurant for both breakfast and dinner Friendly staff, especially in bar / restaurant Ample parking Cosy family style atmosphere
Stayed in November 2023
Reviewed: November 1, 2023
Barbara
United States of Americanothing
great dining room, friendly helpful staff!
Stayed in October 2023
Reviewed: October 27, 2023
Mary
CanadaWonerfiull breakfast, the place clean, friendly staff.
Stayed in September 2023
Reviewed: October 25, 2023
Tamar
IsraelThe food in the restaurant wasn't very good.
The staff were very service oriented.
Stayed in September 2023
Reviewed: October 12, 2023
Wayne
AustraliaReception could have informed us about the extra deposit they put on hold when they charged our card.
The bed was the most comfortable I have slept in for months. Pillows were great also.
Stayed in October 2023
Reviewed: October 4, 2023
Agnes
IrelandThe rooms were mostly geared towards the corporate market - no adjoining rooms for families
While the service was slow, the breakfast was worth the wait. We were a large family party of 14, but we were looked after and staff were happy and smiling (most of the time)
Stayed in September 2023
Reviewed: September 17, 2023
Claire
United States of AmericaI stay whenever in town, it's all good.
Great little pub, food drinks, staff, and atmosphere!
Stayed in June 2023
Reviewed: September 7, 2023
Beatrice
SwitzerlandStaff was not helpful. We chose a room that is the same for 2, 3 or 4 persons. By mistake we ticked the box for 4 persons. The staff charged us for 4 persons even if we are only 2. Saying they can't change anything, because we booked via Booking.com. They didn't even try :-(
Room was ok. Didn't use restaurant or breakfast. Big parking lot.
Stayed in August 2023
Reviewed: August 18, 2023
Kathleen
United States of AmericaNothing. It’s lovely
Location and comfort
Stayed in August 2023
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