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630 South College Avenue, Newark, DE 19713, United States of America
June 13, 2016
눉Not the hotel, but booking.com was horrible. When I arrived to the hotel after a long hot day all I wanted to do was to easily check in and go to my room to freshen up before heading out to get some dinner. Upon my arrival the front desk informed me that my card was declined. The front desk tried once again as I phoned my bank and did an over the phone check on my account that stated I had plenty of funds available. The front desk allowed us to go to the room as I contacted someone (a live person) at my bank. Per my bank the hotel had the incorrect card number on file and the representative I spoke with informed me to tell them to try again. After another set of tries it was determined that the incorrect information was actually from booking.com. When the young lady at the front desk informed me of her conversation with booking.com she stated to me that they only hold card numbers for 9 days and then they are deleted. To me this is not very good business practice from booking.com especially not informing me via an email that states for me to reenter my credit card information prior to checking in so I would avoid the problem I encountered. I will be taking this issue up with the Better Business bureau.
눇The bed was very comfortable after a long day outside.
June 3, 2016
눉Well it's hard to find something that I dislike.
눇Location is right off 95. Easy to get to. Plus cleaness is wonderful.I just enjoyed my stay. Next door to a wells Fargo bank. Easy get to shopping. Overall I always book baymont inn when I travel.
June 12, 2016
눉There's basically nothing left as breakfast around 9am. The wifi in room wasn't functioning the whole time.
눇Right across the university. Also, when we booked the room, it didn't show that there's breakfast included but there actually was.
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