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8480 Edes Avenue, Oakland, CA 94621, United States of America
February 16, 2016
눉I didn't like that we were giving the wrong room at first, went to that room and it was still being cleaned. The second room was horrible. Dirty towels rolled up and put away, bathroom towels were dirty and had been used but were placed like they were cleaned. No comforter or blanket on bed, burger on the wall, tile floor was dirty and had not been mopped. Loud noise on the back side at night time, lots of young people were our room was located. For $99.70 I was very upset. We left the room shortly after check in for an event and I had called the front desk to fix these problems. They said they would but when we came back four hours later nothing was done. I called the front desk and the guy stated he couldn't bring a comforter or blanket because he didn't have the key to the linen closet but could bring me clean towels, he stated he could move us to another room but it wouldn't be smoking. Overall experience was horrible. WE didn't even dare touch the towels or get to take a shower.
February 7, 2016
February 9, 2016
눉Bath room was dirty with hair all over the place.
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