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  5. Reviews of Extended Stay America Suites - Oakland - Alameda Airport

Reviews of Extended Stay America Suites - Oakland - Alameda Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1260 South Loop Rd, Alameda, CA 94502, United States of America

#8 of 8 hotels in Alameda

Guests' Choice

Review Score

Based on 198 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    7.6

  • Facilities

    6.7

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2024

    6.0
    Adequate.
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Extended Stay America’s whole gimmick is that every room has a kitchenette because their target market is people planning an extended stay, right? So then why do you have to ask for dishes in order to have them in your kitchen? And when I asked, I still didn’t receive any. And I asked twice. First from the night desk and second from the day people.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    5.0
    I lived in alameda for 44 years ,the vist was good all staff was helpfull except one
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night

    cart to unload car had a flat both times we stayed there had to carry stuff in and out of room. breakfast was little or none was told food came on fridays and it was sunday there was none both times we stayed. night man apeared to be upset when I asked where the second cart was, he said he wasnt going to look for it. so I looked and I could not find it anywhere.maybe he could be more helpfull

    room was good

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    It was okay but might consider other places to stay next time.
    • Leisure trip
    • Group
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights

    I was really hoping for a better breakfast service, like eggs, sauges, etc...

    The location was our first choice since it was close to a friend's house. I also liked the spacious room.

    Stayed in February 2024

  • Reviewed: January 19, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was included, there was just coffee and muffin that’s it

    Stayed in January 2024

  • Reviewed: October 29, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, and easy check-in process. However, someone either above or below me was smoking cigarettes in the evening, and the smell came through the air vents.

    Stayed in October 2023

  • Reviewed: August 22, 2023

    5.0
    I will try to not stay here again.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 5 nights

    The elevator was broken, there were no glasses and not enough waste baskets. The door to the bathroom was so huge it was always in the way, and there was no rack to hang one's face towels or hand towels near the sink. For such a large room it only had a queen bed in it.

    It was clean and the bathtub wasn't slippery. The room was large and comfortable.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    7.0
    Convenient to the airport
    • Leisure trip
    • Couple
    • Deluxe Studio - Non-Smoking - Disability Access
    • Stayed 1 night

    The facility was kind of dark as was our room. The breakfast was minimal but tasty.

    It was clean. They had us scheduled for a third floor room with a broken elevator. The front desk guy was very nice and found us a first floor room. The room was nothing special but it was clean and we were there for a night to catch a plane the next day.

    Stayed in August 2023

  • Reviewed: January 5, 2023

    7.0
    it was okay surprised by the $100 security deposit which I’m still waiting to be returned to my account
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    shower was way too complicated

    good location

    Stayed in January 2023

  • Reviewed: November 23, 2022

    5.0
    Not the place to go
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was stuck up and rude, they never once came to give me towels or check on if we needed anything or try to clean the room even tho I had told them at check-in I would need all that done. It was sorta small and it took forever to even get the dishes and stuff from them. I ended up buying my own. Found a cockroach in my room. They didn't care

    It wasn't in aloud area

    Stayed in November 2022

  • Reviewed: September 25, 2022

    5.0
    Comfortable bed but smelly hallways
    • Business trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The entire 3rd floor smelled like vomit.

    The bed was comfortable.

    Stayed in September 2022

  • Reviewed: September 20, 2022

    7.0
    I would stay there again
    • Business trip
    • Group
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights

    no usbl outlets and unable to take a bath as there was no plug for the drain

    Clean and large

    Stayed in September 2022

  • Reviewed: August 14, 2022

    7.0
    nice
    • Business trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 6 nights

    nothing

    all went well, breakfast very limited this is what they are providing from long time but now fruits are missing

    Stayed in August 2022

  • Reviewed: July 25, 2022

    5.0
    The staff was friendly enough, the $100 security depot would have been nice to know prior to booking
    • Leisure trip
    • Group
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pictures exceed the actual stay. The room we stayed in was slightly dirty. The bathroom door handle came off in my hand as I pulled the door closed. Thank god I had someone else in the room because I would have been stuck in the bathroom. Also there was barely any toilet paper on the roll, thank you for leaving an additional on the back of the toilet. There were “spaghetti” stains on the ceiling in the kitchen. The fridge had some left over spilled liquid in the door. There were also dirty hand prints and smudges on the tv and mirror on the wall. The windowsills were pretty dirty, understandable ish. The desk was dusty. The non-smoking room/floor definitely smelled heavily of smoke in some of the rooms as I walked to my room. I had to go down to pick up my dishes, which is fine but maybe don’t advertise that they will be brought to my room. I also did not liked being mocked by the 10-point clean standards poster in the elevator when they are definitely not kept up.

    Aside from the negatives, for travel and business you’re close to the airport and some food spots this place seems nice.

    Stayed in July 2022

  • Reviewed: July 18, 2022

    5.0
    Ok stay
    • Leisure trip
    • Couple
    • Deluxe Studio - Non-Smoking - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Not enough kitchen utensils so couldn't cook. Limited towels. Only allowed 3 and we needed enough for 4.

    Nice big room. Good location

    Stayed in July 2022

  • Reviewed: July 1, 2022

    6.0
    Good price for amenities received, but staff could be a bit friendlier.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The strong odors in the hallway and some unsavory guests hanging outside the hotel

    The location

    Stayed in June 2022

  • Reviewed: June 24, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast left a lot to be desired.

    Location was fine

    Stayed in April 2022

  • Reviewed: June 17, 2022

    7.0
    my next trip I will stay here again!
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Having laundry on site, dog friendly. easy to find. stores are close. our room was very clean.

    Stayed in June 2022

  • Reviewed: June 7, 2022

    5.0
    Fair
    • Business trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    too far from everyone

    Stayed in May 2022

  • Reviewed: June 7, 2022

    7.0
    It was an ok stay
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The parking area could've been a little bit bigger. Had a hard time getting into my spot.

    I enjoyed the air conditioning. It stayed cool in the room all day long.

    Stayed in June 2022

  • Reviewed: May 23, 2022

    5.0
    I think it’s a great place to stay for homeless families in need
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it is primarily housing for homeless families not enough towels in the room smelled like pot kids making out in front of the hotel trash strewn about

    the staff was very kind

    Stayed in May 2022

  • Reviewed: May 4, 2022

    6.0
    Average stay for a big price🧐
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Hated the grab and go breakfast! Took 5-10 minutes for the front desk to put $100 damage deposit on my credit card. Gii oh t it refunded upon checkout!

    Stayed in April 2022

  • Reviewed: April 23, 2022

    6.0
    Bed rock hard
    • With a pet
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was rock hard

    I left early so took a muffin with me.

    Stayed in April 2022

  • Reviewed: April 19, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Studio - Non-Smoking - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Bad tv. Had to change room. Bad wifi

    Location

    Stayed in April 2022

  • Reviewed: December 15, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The request for a mobile phone number. I have a company phone

    Location

    Stayed in December 2021

Showing 1 - 25

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