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Reviews of Oakland Marriott City Center 4 stars

1001 Broadway, Oakland, CA 94607, United States

#4 of 46 hotels in Oakland

Guests' Choice

Review score

Based on 486 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.0

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Showing 1 – 25

  • Reviewed: 7 March 2024

    7.0
    My stay was great
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The price

    Good location, felt safe

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    It was fine, I think Marriott could reduce use of plastic very easily, and someday
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    The pillows suck. Others agree. The carpet on room 501 is not stretched properly. I tripped a few times. Other than that, fine. Oh, why are you still wrapping disposable paper cups in plastic film? Having a membership requirement to get wifi is annoying.

    We had a big event and things seemed to go smoothly. I liked the bathroom products, I even looked them up to buy.

    Stayed in March 2024

  • Reviewed: 11 February 2024

    7.0
    It is alright for business travel but not for a holiday.
    • Business trip
    • Solo traveller
    • King Guest Room with City View - High Floor
    • Stayed 10 nights

    The water pressure was weak, and some lights were not working in the room. The swiping card system in the elevator was horrible; the readers were very insensitive, resulting in multiple swipes every time I tried to return to my room. Additionally, since every guest's room key can access every floor of the building, guests in the same elevator would often ask whoever successfully swiped first to press the floor numbers for them. Just FYI, there is a collection fee of USD$10 per parcel/letter.

    Awesome location, helpful staff, and the food from the restaurant is good. I really appreciate being able to check-in at 7:00 in the morning; it was a life-saver after a very long-haul flight. One of the BART entries is literally a 1-minute walk from the lobby. There are many authentic Asian restaurants around the neighborhood, as well as some very nice coffee shops near the hotel. For non-U.S. travellers, there was no hidden fee (e.g., resort fee) in my invoice.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Very good
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was quite underwhelming. Buffet at M Lounge was quite poor, and the food selection at the restaurant also not great. To get free WiFi one needs to register for Bonvoy and play a lot with WiFi settings

    Reasonable price during JPM, good connection to San Francisco Downtown via BaRT

    Stayed in January 2024

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Bay View - High Floor/Hearing Accessible
    • Stayed 5 nights

    The prices and the quality of the hotel restaurant. Furthermore it is a pity that the downtown of Oakland is falling down. The shops are closed, there is no people in the streets.

    The view from the 19th floor.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Parking is to expensive

    The view

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Guest Room with City View - High Floor
    • Stayed 2 nights
    • Submitted via mobile

    Easy to get to and a comfortable stay.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    9.0
    Amazing view
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice place to stay

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    The hotel was very relaxing...just what the doctor ordered!
    • Leisure trip
    • Family with young children
    • Queen Guest Room with Two Queen Beds and City View - High Floor
    • Stayed 3 nights

    The faucet fixtures leaked water on the bathroom countertop.

    The city view was wonderful. The lobby staff was very gracious and helpful. Parking was convenient. Dahli at the front desk was very personable, knowledgeable and very professional.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Guest Room with Two Queen Beds and City View - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Front staff weren’t very welcoming, bathroom could use some updating

    Good location, easy access to parking garage, nice rooms with a good view

    Stayed in September 2023

  • Reviewed: 19 October 2023

    8.0
    Ok
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No free wifi in rooms

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Good location for our summit
    • Business trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Actually I can't think of anything!!

    Attended a summit within the hotel so made life easy staying there . Catering was good, vegan catered for Interesting historical area. Very close to BART

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with 2 Queen Beds
    • Stayed 1 night

    took a minute to figure out where food was. Overnight parking fee is excessive for late arrival and early departure, parking is not hotel owned and the booking said there was onsite parking but actually you have to pay and walk a bit

    rooms are very pleasant, ample lighting yet soft, updated electronic charging stations, onsite food, interesting furnishings and design

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Overnight stay travelling through
    • Leisure trip
    • Couple
    • King Guest Room with Bay View High Floor
    • Stayed 1 night

    Nothing was wrong

    Everything was good

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Convinient.
    • Business trip
    • Solo traveller
    • King Guest Room with City View - High Floor
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was not included and very expensive

    Room was nice and comfortable

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 2 nights

    Maid service was the best.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    9.0
    Great!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly staff quick and efficient. Room was very clean and comfy.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    7.0
    nice location, great value
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 7 nights

    car park is expensive

    room is clean, location is great

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Nice place to stay for a quick visit to the east Bay Area.
    • Leisure trip
    • Solo traveller
    • King Room with Bay View - High Floor/Hearing Accessible
    • Stayed 1 night

    This is not the hotel's fault but unfortunately, it's located in a HIGH car break in area. If you drive to this hotel, you will want to valet your car for sure! If you park it on the street, you will have a probable chance of having your vehicle broken into (especially if you're driving a Tesla.)This is no exaggeration!

    This hotel is right in the middle of downtown Oakland. The room had a great view of the bay and San Francisco.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The bed and pillows were exceptionally comfortable.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    7.0
    Good location but room was just fair.
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I complained about the noise in the room on our first night and was left u heard. I didnt Get to sleep because of the noise.

    Location

    Stayed in June 2023

  • Reviewed: 3 July 2023

    9.0
    I had a great stay and kudos to the entire staff. I saw many of the same faces over my 4 days there and they all vere ve
    • Business trip
    • People with friends
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    I felt the “store” in the lobby, although kept clean, was lacking and very overpriced. You need more snack options than tiny packs of Pringles for a ridiculous price. $20 tiny salads?

    Very clean all around and the staff was fantastic.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Guest Room with City View - High Floor
    • Stayed 4 nights
    • Submitted via mobile

    A bit on the expensive side, but that's the whole area. All in all it was worth the money.

    Big room with an awesome view to downtown, quiet in the room, enough elevators so you don't have any waiting times. Restaurant onsite and you can drop into BART to go to San Francisco (in fact our main reason, so you can leave your car here).

    Stayed in June 2023

  • Reviewed: 2 June 2023

    8.0
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

Showing 1 – 25

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