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905 Country Club Road, Ojai, CA 93023, United States of America
February 14, 2016
December 31, 2015
눉The housekeeping,-they did not clean the room---so when we returned after a day out at 4:30 p.m. to find the room still as we left it we had to call the manage. Not good for such a highly rated hotel. Lobby was very crowded and not kept clean. Many water bottles and old newspapers left lying around. This was due in part to a very busy holiday week, but still, not really what you would expect from such a top rated hotel.
눇Liked the guest room and the spa. Guest rooms are large and comfortable. The spa is very clean, with hot beverages and snacks, and all the necessities for grooming that one would expect at a luxury facility.
February 10, 2016
눉Room was unimpressive with a very underwhelming bathroom, food was very average and overpriced (had dinner at their signature restaurant Olivella), checked in at front desk at noon but room wasn't ready till 3:40p (guarantee check-in time is 4p, but typically a resort of this caliber would do a better job to accommodate early arrival).
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