Nothing.

Newly refurbished and in some spots continuing. Great breakfast buffet. Gas fireplace in room was charming. There was no additional charge for parking.

Stayed in April 2024

N/A

Loved the Adobe fireplace in our room! Perfect location and easy walking distance to Plaza area! Super cute place!

Stayed in March 2024

It’s showing its age, carpet is wearing down, etc. but it adds to the charm

Classic hotel, room was wonderful with the adobe fireplace. Very quiet Staff was very friendly and helpful Breakfast buffet was outstanding Great value

Stayed in April 2024

There wasn't really anything not to like.

The room was great, we especially loved the fireplace! Staff were very friendly and the included breakfast made for a great start to the day.

Stayed in April 2024

This is a renovated motel, so the windows look out at the parking lot, and you can hear people come and go. That said, the clientele was respectful and quiet, and wooden shutters keep it dark and cozy at night.

The decor is lovely southwestern, with tiled floors and wooden beams. The dining room and lobby are welcoming and also stylish. Yummy breakfast and delicious dinner!

Stayed in April 2024

Breakfast was delicious and well laid out every day of the stay, regardless of what time we arrived within the breakfast time window, which was generously open until 9:30. Staff were friendly and kind and responded to everything we needed. I loved the location because it was not in the center of things, but on the edge of things. The included parking lot space is a huge bones, and we found it easy to come and go from the city for day outings and quick grocery store runs. We also found it easy to access everything within the old town, including Canyon Road and the Plaza district. We walked to and ate at Cowgirl, El Calejon, The Burger Stand, and takeout from Pizza Centro, and all were awesome and quick to get to. The view was of the courthouse, but we didn’t expect anything in that department, and the room was really quiet. We did not hear a single other guest from inside the room. There was some construction, but the start and finish time of the work was well within daylight hours and did not disturb our stay. There were stairs to our room as expected, no elevator, so anyone with mobility issues should check to make sure to request the ground floor.

Stayed in March 2024

Breakfast food cold particularly the tortillas

Architecture Comfort staff excellent

Stayed in March 2024

Nothing

Convenient, clean

Stayed in March 2024

Remodeling has been well thought out, both in the newer suites and in the reception/breakfast area and all is well thought out, keeping to the vision of the original hotel. FYI: The chef's peanut butter and his chocolate chip cookies in the afternoons are particularly delicious.

Stayed in March 2024

The washbasin was outside the bathroom and open to the bedroom. The bath/shower was a little dated with old tile. None of this was a deal breaker, but for the price, it would be nice to have everything in top shape.

The room was comfortable, it is in a great location in the main town, the breakfast is very good. Staff were very friendly and helpful.

Stayed in March 2024

Parking was a bit tight for anything other than a car.

Location of the inn was great; we walked to most places. They have the best continental breakfast.

Stayed in March 2024

The pillows. But after we got two more it helped.

The bed was comfy. And breakfast!! Good amenities. Also the cookies!

Stayed in March 2024

Great breakfast. Room was cozy and they came with wonderful robes to wear. Property was close to plaza and railyards so we were able to walk easily around.

Stayed in February 2024

NA

The room was great. Check in and check out were speedy and efficient. Breakfast was very good.

Stayed in March 2024

Breakfast needs updating No brown sugar or healthy substitute to white sugar- just Splenda Only sugary breads/muffins- all white flour Should be more with the times

Excellent location Really liked the gas fireplace Bedding and bathroom were terrific Was so happy to be able to leave bags for a few hours

Stayed in March 2024

In my opinion the breakfast was not particularly appealing.

The location a few blocks from the plaza was perfect for getting about on foot. The Railyard area, a fantastic new discovery for me, was also very close. The view of the mountains from my room was lovely and, if the weather had been warmer, I’d have enjoyed sitting out in the private patio. The bedding and pillows were great. Fireplace is a charming and much appreciated feature. I didn’t spend time in the lobby but it seemed a nice area to sit and work, drink tea or whatever.

Stayed in March 2024

That we could not stay longer! Next time will plan for a longer visit!

Beautiful hotel/Inn. Comfortable clean room and nice decor reflecting on the Spanish culture. Easy Walking distance to downtown and many shops and restaurants. Off street parking. The Breakfast that was included was fantastic! High quality and great selections in a beautiful dining room.

Stayed in March 2024

When wiping up a small accidental spill, I noticed that the floor was a bit dirty.

Great staff, responsive, as when my TV failed to work, the staff immediately came down to my room and fixed the glitch. The room was charming. The bed was comfortable and fresh. Personal care amenities covered every potential need. Having a kiva/fireplace in the room was welcoming and made the room feel warm.

Stayed in March 2024

I didn’t like that you had to go to the front desk to get ice.

First, let me say the construction of the desk, sinks, etc. were the finest I have ever seen in a hotel. They were museum quality, hand crafted and made using wooden nails. Very impressive. The breakfast was the finest I’ve had in this country. The artwork everywhere was amazing. This is not a cookie cutter hotel. If you need a place to stay in Santa Fe, I would highly recommend this one,

Stayed in March 2024

The shower faucet didn't close all the way, so 50% of the water went directly down the drain instead of diverting to the shower head. We notified the staff, and they sent two young men to fix it. They didn't know what the were doing, so they broke the pipe. We were moved to an upgraded room, which was very nice, but this shower had the same problem. I hope they've figured out how to successfully change out this $10 part and give their guests a good shower experience.

The breakfast was delicious with many choices, including hot food. The fireplaces in the lobby were delightful. The staff was helpful, especially Kristen.

Stayed in February 2024

Delicious breakfast, comfortable bed, lovely surroundings, gracious staff

Stayed in February 2024

For me, the bed was on the soft side, but that's a personal preference.

Very friendly staff, excellent breakfast including fresh fruit and a variety of hot choices, easy parking, easy walk to the plaza, and close to many excellent restaurants. This is an older, refurbished property, not a luxury hotel, but a lot of thought has put into everything. For example: my room had a refrigerator that really worked, and a microwave that came in handy. In the lobby there is filtered water to fill your water bottle and good coffee cookies. Highly recommended.

Stayed in February 2024

Something that tells the TV channels and numbers

All was nice - the breakfast was superb. We love the location. It will be a nice location for when we come to a concert as we don't like to drive back home after.

Stayed in February 2024

Bed was creaky.

Good location, close to plaza and restaurants, excellent breakfast. Parking included in price. Maid was efficient.

Stayed in February 2024