500 California Street, Financial District, San Francisco, CA 94104, United States of America
#11 of 224 hotels in San Francisco
Guests' ChoiceBased on 445 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.0
Staff
9.4
Value for money
8.4
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Lois
United States of AmericaThere wasn’t anything I didn’t like. The early Sunday morning desk clerk could have been a bit more helpful.
Beautiful and high quality
Stayed in April 2024
Reviewed: April 14, 2024
Gilberto
MexicoThe best
Exceptional location staff
Stayed in April 2024
Reviewed: April 13, 2024
Pratt
United States of AmericaN/A
The staff are always friendly, respectful, and always remember me every time I stay at the hotel.
Stayed in April 2024
Reviewed: March 29, 2024
Nancy
United States of AmericaThe bed sagged but the bedding was nice. I wish the restaurant had been open for dinner. We went to the bar twice for dinner but it was very loud and noisy from two close tables who were having a really good time drinking and laughing loudly.
Hospitality of most of the people who work at the hotel.
Stayed in March 2024
Reviewed: March 1, 2024
Pearly
United States of AmericaI absolutely loved Everything the people was awesome friendly and made you feel like family I was sad to leave but I will be back soon it was home away from home I see why the saying is I left my heart in San Francisco ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Stayed in February 2024
Reviewed: February 29, 2024
Philippe
United States of AmericaNothing I can remember
Clean, great staff.
Stayed in February 2024
Reviewed: February 24, 2024
Richard
United States of AmericaParking is outrageously expensive
Good location. Comfortable room
Stayed in January 2024
Reviewed: February 20, 2024
Charlie
United States of AmericaParking fee was high. Like a hundy per day after tip. Luckily other parking options nearby. This was the only (fairly minor) thing that struck me as a little off about the experience.
We had a lovely stay there and will be back. Comfortable and quiet room, highly professional/polished staff, and a solid breakfast menu.
Stayed in February 2024
Reviewed: February 11, 2024
Jan
United States of AmericaGreat location, spacious room & bathroom, luxurious bedding! Very friendly and attentive staff.
Stayed in February 2024
Reviewed: January 24, 2024
Caroline
NetherlandsBeautiful hotel with great staff
Stayed in January 2024
Reviewed: January 23, 2024
Kate
AustraliaNothing, everything was great.
Hotel was well located and the rooms were a great size. The staff were excellent, friendly and helpful.
Stayed in January 2024
Reviewed: January 15, 2024
Katharine
SwitzerlandBar got crowded, but it was JP Morgan!
Centrally located, large comfortable rooms, good value for money.
Stayed in January 2024
Reviewed: December 29, 2023
Ridhi
United States of AmericaCheck in clerk was rude. But everyone else we encountered was nice.
Property was beautiful, everything was clean, location was central
Stayed in December 2023
Reviewed: December 19, 2023
Yuetong
Australianone
location
Stayed in December 2023
Reviewed: December 3, 2023
Shannon
United States of AmericaRemote needed batteries….please check this as annoying when already in bed and don’t want to call front desk.
Beautiful, comfortable and safe.
Stayed in December 2023
Reviewed: November 6, 2023
Cooyon
United States of American/a
Hotel is top class and well located. Staff is very professional. I would stay at this hotel again.
Stayed in October 2023
Reviewed: November 3, 2023
Francois
United States of AmericaGood location, closet to Chinatown and North beach. Good service as well.
Stayed in October 2023
Reviewed: October 31, 2023
Travis
United States of AmericaA bit hard to arrive and get luggage out for checkin. Did run into housekeeping staff on competition for an elevator or two. Car was supposed to be brought around for departure so slight delay for departure.
Fun place to stay. Serious charm. Staff were all very helpful. Of course there’s the parking issue, but it’s San Francisco. We truly enjoyed our stay.
Stayed in October 2023
Reviewed: October 16, 2023
Kathleen
United States of AmericaWe wanted someplace close enough to the Conservatory at One Sansome that we could walk. The Omni turned out to be the perfect location. And the accommodations were first rate.
Stayed in October 2023
Reviewed: October 13, 2023
Rebecca
United States of AmericaDid not get a statement of charges
Very comfortable room
Stayed in October 2023
Reviewed: October 13, 2023
Dale
United States of AmericaGreat time!
Stayed in September 2023
Reviewed: October 12, 2023
Tim
United KingdomThere is nothing about this hotel that I didn't like. If I had to choose anything maybe the bar area is on the small side, however it only really gets full when there's a function on.
The hotel is well presented and everything you can need and want in a hotel. The location of the hotel is very good too.
Stayed in October 2023
Reviewed: October 9, 2023
Geebee1
United States of AmericaNothing
Beds were comfortable. It was pretty warm but cooled down at the thermostat being lowered. Staff were all very helpful and kind.
Stayed in October 2023
Reviewed: October 3, 2023
Fi
United KingdomBreakfast was very pricey
Helpful staff Great location for visiting the city
Stayed in August 2023
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