Choose your preferred language. We speak English (US) and 42 other languages.
1451 South Miami Avenue, Brickell, Miami, FL 33130, United States of America
June 15, 2016
June 6, 2016
눉I wasn't informed I would need to refurbish my toiletries and anything I ran out of while on site. The washing machine broke early one morning and it took them over 36 hours to fix it while all the towels and wash cloths were in there so we had to wait for them to only bring towels. I never had a wash cloth my entire stay they only gave us 1 for 5 guests. Luckily we only had 2 people in the room. It just wasn't worth the back and forth confusion to not have basic necessities. I called the customer service line multiple times to only have my call returned over a week later. I would never book with them again because no one even tried to remediate the issue just told me we can try to help you out next time. There will be No next time. Unless you want to buy all your backup supplies or plan to be in Miami for awhile just stay in a real hotel!
눇Location and size of the space plus the balcony was nice
June 10, 2016
눉I didn't get a genius welcome drink. There was a leak in one of the bathrooms so there was always water near the bath/toilet. Cleaners came to rush us out of the property like 5 mins past check out time as they said they had to get it ready for other guests. Even though our check in time was after 3 Hard to communicate with the cleaner. You have to contact Nuovo about anything in the apartment as they are not located in the building. coming from the UK i had to either use my mobile or buy an american telephone to call them
눇It was spacious and comfortable. It had apple TV which mate it easy to connect to the TV with our devices. The staff in the building were friendly and very helpful. Air conditioning was excellent and the lobby always had a nice smell. It had good facilities and it was not too far from the beach.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!