20251 Lake Forest Drive, Foothill Ranch, CA 92630, United States
#4 of 4 hotels in Foothill Ranch
Guests' ChoiceBased on 232 hotel reviews
6.0Cleanliness
6.4
Comfort
6.5
Location
7.9
Facilities
6.2
Staff
7.3
Value for money
6.4
Free WiFi
6.2
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End of dialog contentReviewed: 9 April 2024
Janet
United StatesI did have some concern abouut the clientele and drugs.
There were no utensils, not even a couple of plastic ones.
Stayed in March 2024
Reviewed: 28 March 2024
Patricia
United StatesThe furnishings in my room were old, weather and unsightly. I recall not wanting to sit on the black desk chair as it was filthy and stained. The furnishings need to be replaced or updated with fresh paint, deep cleaning, etc.
The staff was kind and helpful.
Stayed in March 2024
Reviewed: 7 March 2024
Timothy
United StatesEverything was very dated, but it was very clean.
Location was great for us
Stayed in March 2024
Reviewed: 4 March 2024
Sara
Philippineshow dirty it was. they have a studio type room where there is a stove and fridge but there was leftover food from previous people that stayed there that was in the fridge.
liked that it was in a nicer area
Stayed in March 2024
Reviewed: 15 February 2024
Bdg101
United StatesThere POS was down for step days or more and made it nearly impossible to get my room paid for. Very inconvenient. They have it fixed as of this morning finally. But would stay again.
Price and location
Stayed in February 2024
Reviewed: 16 January 2024
Karina
United StatesNot a clean property room floors were dirty Bed covers are old
Stayed in January 2024
Reviewed: 29 December 2023
Abhishek
United StatesPoor or No breakfast Some taps broken, drains broken, TV not working
Location
Stayed in December 2023
Reviewed: 7 December 2023
Ruiz
United StatesI liked the furniture,the bathroom could have been a bit bigger
Didn't know you had a breakfast ,location was a little farther than I thought.
Stayed in November 2023
Reviewed: 20 November 2023
Francis
United Statesdirty and used look of common areas outside room. Fridge leaked. Front desk told me facility upgrade long overdue.at I could see that. At checkin at 7pm, front desk said the following:" I will have to see if i have any clean rooms available!" that was a cause for concern,but i got one! Otherwise the price was right and i would return there.
Room size and kitchenette, clean room,
Stayed in October 2023
Reviewed: 28 September 2023
Donald
United StatesGroups of people standing outside entrance day and night smoking pot. Stayed on third floor. Horribly noisy roof fan ran 24/7 making it impossible to sleep. Very disappointed.
Good size and comfortable.
Stayed in September 2023
Reviewed: 4 September 2023
Russell
United StatesTo many residential drug dealers.
It was available
Stayed in August 2023
Reviewed: 29 August 2023
Dibenedetto
United StatesCould have been a bit cleaner/fresher smelling.
Economical
Stayed in August 2023
Reviewed: 16 August 2023
Mitchell
United StatesTrash was not picked up over the weekend and the haulways smelled.
Stayed in July 2023
Reviewed: 6 August 2023
Mohammadreza
United StatesStuff and bath
Location
Stayed in August 2023
Reviewed: 26 July 2023
Fernandez
United StatesThe beds were very firm and each of the rooms had something missing or broken.
The staff was friendly and helpful. It was within 5 minutes of a conference we were attending.
Stayed in July 2023
Reviewed: 24 July 2023
David
United StatesProperty was clean but worn. There were a lot of stains in the sinks and tub. The shower did not work really well.
Stayed in July 2023
Reviewed: 8 July 2023
Alina
United StatesA little bit outdated, needs some touch here and there
Nice personnel, everything you need in the room, great trail in the back
Stayed in July 2023
Reviewed: 3 July 2023
Victoria
United Statesuncomfortable bed, blood stains in bathroom - ughh. yuck , blocked off hotel room by plastic, wierd smell from that area. would not stay here again , bad vibes in hotel , dark and misty
location was good
Stayed in June 2023
Reviewed: 20 June 2023
Candie
United StatesI was very disappointed maid service was not included with the stay. I was told I could get clean towels at the front desk, but when I went there, no one was at the desk. The rooms were run down, dingy and my mattress sunk when I laid on the bed. I did not sleep well because the mattress was uncomfortable so on the second night I laid on the pillows.
The front desk employee was nice. The location is great and there was free parking. There is a refrigerator and microwave in the room.
Stayed in June 2023
Reviewed: 26 May 2023
Porras
United StatesTV missing important channels. Front desk not helpful in that situation.
Check in help was very good
Stayed in May 2023
Reviewed: 22 May 2023
José
United Statesthe room could have been better the chair that was in the room had holes and was dusty the paint in one of the walls was chipped, the curtains were almost falling out and wouldn’t close all the way. It’s little things that could be fixed that would make it even better! Also I know that location was a non smoke location and somehow still smelled like cigarettes!
The location is perfect and the staff was amazing, friendly and made us feel welcomed!
Stayed in May 2023
Reviewed: 3 May 2023
Mary
United StatesThe hospitality was definitely lacking. There were no cups or coffee cups or coffee machine or coffee in the room at all. We had to wait for the gentleman to come with a lot of utensils and plates and pots and pans etc but still no coffee. We had to make an order from Walmart to have some instant coffee delivered. Only one trash can in the whole place. And the electricity in the kitchen plugs was non-existent and behind the bed the wall plug base plate was hanging out of the wall. Very dangerous. Not super happy with the maintenance in that place.
Did not use the breakfast because it was just coffee and bananas and not much else. The location is fine. The daytime person behind the counter was fine. I think his name was Sammy. The rooms were big enough and were clean.
Stayed in May 2023
Reviewed: 16 March 2023
Harry
NorwayAs it was very cold outside there was no heat in the room and just a tiny blanket for cover.
Stayed in February 2023
Reviewed: 27 May 2022
John
United StatesThere were paint marks and chips on some of the furniture.
Stayed in May 2022
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