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15675 John F Kennedy Boulevard, Houston, TX 77032, United States of America
April 2, 2015
March 29, 2015
눉My air conditioner was broken I called someone to fix it, the person came and did nothing. Next morning I asked to speak to the manager he/she was't there and never tried to call me about a refund.
March 30, 2015
눉Service was awful. First day and get in my room and the water in the shower kept dripping all night and waking me up. I told front desk person the next morning about this ussue and she semmed to have known already that this room had this problem then promised to call someone to fixed it. Day two shower was dripping AGAIN. Next morning I asked again and the same girl said that someone will be sent ( noticed not apology done what so ever). Third day I come in and before i go to my room I asked if shower got fixed. Lady at the desk says ' I am sure is fixed" . Well it was not fixed, I come down again pist already requesting a new room and she acts like i am crazy and gives me a room with no apology whats so ever.
눇Rooms looked nice and clean.
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