300 Pacific Street, Monterey, CA 93940, United States of America
#41 of 62 hotels in Monterey
Guests' ChoiceBased on 1635 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.6
Staff
8.2
Value for money
7.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Michelle
United States of AmericaWe had issues with our plumbing. Water was yellow and we were not able to shower or use the water in the restroom. Toilet wouldn't flush.
Stayed in March 2024
Reviewed: April 23, 2024
Lilia
United States of AmericaThere was an empty Soda can on the floor of our room . The bathroom sink has a 2 foot crack on the counter top. The room definitely needs some updating.
I liked the location, how spacious the junior suite was, the fireplace, the delicious muffins.
Stayed in April 2024
Reviewed: April 19, 2024
Patricia
United States of AmericaVery sparce mini kitchen supplies. No matches for fireplace TV is an eyesore and difficult to maneuver.
Very nice
Stayed in March 2024
Reviewed: April 16, 2024
David
United States of AmericaWe’ve stayed here 3 times and have always been very happy with it. While we still love the rooms, we found that overall, the place is in need of some maintenance upkeep and some areas looked pretty dirty…the elevators, the exterior corridors, the garage area, the painted wood. In our room, the bathroom counter and bathroom area is getting a little worn.
We love the location of Hotel Pacific. Mostly we LOVE the comfortable rooms with sofa, fireplace and kitchenette. The grounds landscaping is lovely. The staff is very nice and accommodating. The breakfast is very good and the breakfast area is nice.
Stayed in April 2024
Reviewed: April 8, 2024
Christine
United States of AmericaFacilities and rooms need updating. Cobblestone walkways are quaint but very loud anytime someone rolls their bag or cart.
Location; spacious rooms
Stayed in April 2024
Reviewed: April 7, 2024
Roderick
United States of AmericaThe housekeeping service was not daily vs the cost of the room at $250 a night with parking. The hotel service should offer a discount for not having daily room cleaning.
Location was within 5 minute walk from the Fisherman's Wharf.
Stayed in April 2024
Reviewed: April 3, 2024
Paulena
United States of AmericaThere was a leak in the hallway and rain water was everywhere. The water broke the elevator and my husband and daughter couldn’t get out when it stopped in between floors. Kind of scary.
The location is perfect. Walking distance to downtown and the wharf.
Stayed in March 2024
Reviewed: April 1, 2024
Steven
United States of AmericaNo spa the jacuzzi wasn’t working. After all the walking we did it was very disappointing.
Good
Stayed in March 2024
Reviewed: March 31, 2024
Rachel
United States of AmericaMy family was disappointed the hot tub was not working.
The rooms are very spacious. room to eat and enjoy the fires. Our family of 4 had plenty of room.
Stayed in March 2024
Reviewed: March 30, 2024
Ida
United States of AmericaWhen I wanted to show water was not clear
Location, size of room
Stayed in March 2024
Reviewed: March 25, 2024
Davisson
United States of AmericaWater leaks in multiple areas around the parking area. No bathrobes as promised. No employee spinning an arrow shaped sign pointing to the outdoor access continental breakfast(raining.)
Everything was great in general. I enjoyed the room, staff remembered my last name.
Stayed in March 2024
Reviewed: March 19, 2024
Grace
United States of AmericaThe hot tub wasn't up and running at that time.
The room is large and comfortable.I Ioved having a sitting area and unlike some hotels, your bed isn't right next to window that people walk by so it's very quiet and feels safe. The location is such a short walk to the old fisherman's wharf and downtown.
Stayed in March 2024
Reviewed: March 4, 2024
Joel
United States of AmericaNoise in the courtyard outside my room until 3:30 AM. Had to call twice for new towels.
Stayed in February 2024
Reviewed: February 23, 2024
La
United States of AmericaThe room was adjacent to a busy street. Next time we will ask for one facing the patio..
Rooms are very spacious and comfortable. The fireplace is very nice. The complimentary breakfast was good.
Stayed in January 2024
Reviewed: February 2, 2024
Maria
United States of AmericaBeds are uncomfortable
Warm cozy and inviting
Stayed in January 2024
Reviewed: January 29, 2024
Tim
United States of AmericaThe thermostat in my room didn't work, but I didn't need it.
The location was outstanding.
Stayed in January 2024
Reviewed: January 19, 2024
Elizabeth
United States of AmericaRoom was extremely cold upon arrival
Room size, breakfast, location
Stayed in January 2024
Reviewed: January 10, 2024
Jessica
United States of AmericaThe hot tub was out of order. Which was a bummer. And our sink in common area didn’t work and had some ants.
The rooms are a nice size. We loved the fireplace
Stayed in January 2024
Reviewed: January 9, 2024
Frank
United States of AmericaThe sofa bed was not comfortable You could feel the springs I’m not sure if the room I chose was the one they gave me. I paid a little more for a better location but the room was farther from the lobby and breakfast area.
Location was great. Staff was very friendly and helpful The breakfast was hot and had a good variety
Stayed in January 2024
Reviewed: January 6, 2024
Ruth
United States of AmericaFacility dated and worn. From need for repairs, caulking, paint touch ups to worn, stained furniture to non-functioning equipment (TV not working even after repairman worked on it), it gave the impression of neglect.
Location! Close to many Monterey highlights. Size of room. Comfortable beds. Very friendly, accommodating staff.
Stayed in January 2024
Reviewed: January 5, 2024
Rahul
IndiaBreakfast selection was too limited, would be nice to have some more options.
Location is great, minutes to downtown and beach. Nice property and spacious rooms. Front desk was friendly and checkin was quick.
Stayed in January 2024
Reviewed: January 3, 2024
Christie
United States of AmericaThe building is old and we could hear the floor above which at times was very loud footsteps.
Rooms were very large and clean! Loved the fireplace and balcony.
Stayed in January 2024
Reviewed: January 2, 2024
Lynda
United States of AmericaOnly complaint... it rained all night and there was a 4 inch puddle of water in the entire hallway in the morning. (Room 327) Water leaked into the room as well. Used towels to absorb some of the water.. Had to use luggage cart to get luggage out of the room without getting wet. Our feet and shoes were soaked...
Room amenities, fireplace, patio, location, breakfast
Stayed in December 2023
Reviewed: December 31, 2023
Tara
United States of AmericaThe parking was $22 a day and you weren’t guaranteed a parking spot. If you got there and the small parking garage was full, you still had to park in the street. The water temperature was hit or miss. One day it was hot and the other it was lukewarm.
The location was great. It was walking distance to fisherman’s warf and Alvarado street which had a lot of good restaurants, bakeries and shopping.
Stayed in December 2023
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