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Reviews of The Palace Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1004 Water Street, Port Townsend, WA 98368, United States of America

#3 of 15 hotels in Port Townsend

Guests' Choice

Review Score

Based on 366 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.8

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good. Would stay again.

    Beautifully done historic building convenient to waterfront and amenities. Lovely public spaces. Comfy beds. No breakfast on site but short walk to good choices for food. Loved it!

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio - Split Level
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Nice staff.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator but that would take away from the character of the hotel.

    Quaint but comfortable old 1889 hotel. Best location in Port Townsend. Spotless clean & wonderful bed.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful property with spacious rooms.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    We would have stayed longer.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tons of character. Comfortable bed. Helpful staff.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceeded expectations. Will definitely stay again
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    We liked everything.

    Great hotel! We liked the Victorian style of the lobby and the room. The staff were very friendly and helpful. They let us store our bicycles in the locked basement so we did not have to drag them upstairs and keep in our room. The hotel is right in the middle of the historical downtown. Short walking distance to restaurants and shops. The price for the night was very reasonable. Highly recommend. Will definitely stay there again.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Best weekend ever!!!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing we didn’t enjoy was the lack of elevator but it’s an old building what can you do.

    Loved every single thing!!! The room was so charming and the beds and pillows were so comfortable. It was a great location to walk around the down town and we even had a slightly “paranormal” experience in our room that we can’t quite explain and we were so excited. Great service at the desk and just all around one of the best hotels we have ever stayed at.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    10
    This is a great hotel with lots of charm; well worth the money.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Our table was a little bit wobbly and we had to go ask for a few items we needed, but the hotel staff was very helpful in getting what we needed.

    The room was cozy and warm, and the whole hotel was full of charm. We enjoyed the sitting room where we sat with books and coffee. It was also convenient to all the shops we wanted to walk to.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I understand there's no elevator, but I would recommend perhaps hiring someone to help with the bags. We were staying on the third floor and had to carry 5 bags through 2 flights of stairs. Not a major concern, just something to improve the experience:)

    Amazing location! Close to everything! The living room was great for board games at night. Comfortable beds too.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator, packing up and down flights of steps. We're in good shape, so no big deal.

    The room was cozy, decorated with antique furniture, the bed was super comfortable, and the location was close to everything Port townsend had to offer.

    Stayed in January 2024

  • Reviewed: December 18, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is our favorite place to stay when visiting Port Townsend.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Fabulous
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We have stayed at The Palace a number of times and never been disappointed!

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    10 stars!
    • Leisure trip
    • Travelers with friends
    • Studio with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    There is no elevator. Their posting made that clear and it was honestly not a worry. We figured 3 floors would be easy peasy. 😳 Not so much when each floor has maybe 20+ foot ceilings? Those stairs gave us a wakeup call on our fitness levels. But #1: It's totally worth it. #2: There are several adorable nooks and seating areas to catch your breath all the way up and plenty of things to look at along the way.

    Everything was wonderful! The staff were so unbelievably friendly, the place was decked out in holiday decorations which was joyful & festive, the room was wonderful. So much charm and care taken to make it quaint and cozy while also modern and fresh. I highly recommend a stay at this hotel. You will not be disappointed. My favorite spot was a chair they put on the landing from the loft in front of a floor to ceiling window. Such a simple and sweet detail and a truly peaceful moment.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    10
    The room and hotel were elegant! Loved staying there and the staff friendly and helpful.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    At our advanced age the stairs to the room were a bit ofa challenge.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful holiday decorations!

    Stayed in December 2023

  • Reviewed: November 20, 2023

    10
    Spectacular Stay!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful amenities. No expense spared in making this a beautifully appointed hotel!

    Stayed in November 2023

  • Reviewed: November 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    don't use third party to book your stay. Book direct with hotel, your options are much better.

    Staff

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable, Clean, Quite,

    Stayed in November 2023

  • Reviewed: November 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    History

    Stayed in November 2023

  • Reviewed: November 8, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    One minor inconvenience was the parking situation they have, but really was not a big deal at all.

    My wife and I really enjoyed the location of the hotel, it was right on the main strip of Port townsend and with in walking distance of everything.

    Stayed in October 2023

  • Reviewed: November 4, 2023

    10
    We highly suggest
    • Leisure trip
    • Couple
    • Studio - Split Level
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing - we liked it all.

    The hotel is beautiful. We had the split level room which has basically a full sized kitchen with all the essentials for a beautiful in-room dinner. The room is perfect if you were staying for maybe a week. Port Townsend is a quaint town, but I didn’t get to spend enough time there. Would definitely stay there again. No spooky spirits though. Maybe next time.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    10
    Perfect place. Excellent experience
    • Leisure trip
    • Travelers with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything is perfect. This place is soooo Cool!

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator, so 3 floors up to our room, but worth the hike! It's an old period hotel, so bathrooms not spacious, but room is spacious. If you don't appreciate the "old", you won't enjoy this hotel, but those who do, will find it charming.

    Loved all the areas you could just sit and enjoy all the period pieces and imagine what it must have been like 150 years ago. Kept very clean and comfortable rooms. Staff friendly and helpful. Fun old hotel and perfect location to enjoy the town.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Not a problem for us, but the entrance was a few doors down from the Lobby, on the street, which needed a passcode to enter, then some formidable stairs to get to the room.

    Lovely room and very quiet. Enchanting decor, nice to have the kitchen, but didn't use it. Saw deer out the back window.

    Stayed in October 2023

Showing 1 - 25

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