Rooms can be cleaner, and beds more comfortable. Staff can be friendlier as well.

Stayed in March 2024

I didn’t like that you had to walk through the smell of cigarettes through the casino to get to the restaurants.

The location was great. Free parking. The staff were friendly and helpful. The room was spacious with fabulous amenities. Plenty of variety for food and activities. Would stay again!

Stayed in April 2024

There is not even water, coffee or tea in the room for free. Everything is priced.

Stayed in April 2024

We didn't have complimentary coffee/tea service nor free water in our room which is standard in most hotels. As the Bell desk was stationed away from the entrance, we had to struggle with our luggage when we arrived and had to look for them. Did not expect that as most hotels greet/meet you upon arrival.

Great location, very close to the big hotels and the airport. Hotel also has a lot of restaurant options. Our standard room gave us a wide window view of the front of the hotel.

Stayed in April 2024

Had everything we needed very clean and comfortable

Stayed in April 2024

No Coffee machine in room, no mini fridge

Good

Stayed in April 2024

NA

Valet parking, very friendly staff who were very flexible and allowed our party to check in without us. Gave us a meal/beverage voucher since our stay was cut short due to flight cancellations. Great rooftop bar with beautiful view of the strip.

Stayed in April 2024

The onsite cafe for breakfast was part of the casino, so no windows, but the service was friendly. Its a 1 mile walk to the bottom of the strip. I walked it and it was fine, but I probably wouldn't recommend it. There are always taxis outside and Uber is super quick in LV. The minibar was clear enough, but there were a tasty array of snacks in the room which had no price on. It turns out they are not complimentary and are very pricey! Also, there is no online, book or TV service that gives you practical info like how the laundry service worked, the gym and pool opening times etc. That would have saved me bothering the receptions staff!

The room was enormous and the view was absolutely stunning, even from floor 17 of 56! Excellent shower, super comfy enormous bed and the lifts up to the bar/restaurant and down to the casino were very quick. The casino itself is 24hrs as you would expect. The pool area was lovely although this early in the season only one of the pools was open. The fitness centre was incredibly well kitted out.

Stayed in April 2024

Concier

Beautiful

Stayed in March 2024

I was in the ivory tower, needs to be revamped. The sink had rusty metal parts and the baseboard’s needed dusting.

Location and price. The overall property was great. The staff was great.

Stayed in April 2024

Our ice machine was broke on the 17th floor and the lighting in our room was very dim. Hard to see to get ready.

Restaurants were great. We really wanted to enjoy the pool, but the weather was pretty cold while we were there.

Stayed in April 2024

NIL

The room was good and comfortable

Stayed in April 2024

The sink fixtures could have been better. Water would spray onto the counter because because it would hit the sink bottom. The toilet worked, but it kept making noises throughout the night.

The room was comfortable, quiet, large, and well-furnished. The casino wasn't too crowded or too loud. The location of the hotel was a good distance from the Strip, not too far and not too close. Overall, it was a nice place to stay at.

Stayed in April 2024

In the bathroom there was an unpleasant smell coming from the sink drain. The water didn't drain well. The room also has a rather outdated and noisy ventilation and AC system. We couldn't get to the pool. For some reason they began to insistently offer us to rent a cabana for $300. Before our arrival, I specifically checked whether we could use the pool. This is included in the price. You rent a cabana specifically for your campaign. We just wanted to get our feet wet and spend some time in the sun before lunch. Pool closes at 5. What a Vegas classic. If you have to go anywhere, you'll walk through slot machines and a lot of people smoking.

I liked the location of the room. We were offered a more convenient option with an additional payment. The room was quite clean. There is a cinema on site with a good price. We also liked the buffet. On Wednesdays they serve lobster. There is a gym on site for training.

Stayed in April 2024

Smokey walking through casino, confusing where you could and couldn’t go based on your ‘status’. Pool half blocked off and empty while other half rammed, assume for Invisible VIPs

Clean rooms, modern, good value

Stayed in April 2024

House keeping is mediocre and food in the Cafe was OK.

We like everything is available including a movie theater. Food in the Mexican restaurant was good.

Stayed in April 2024

No microwave

The view

Stayed in April 2024

One of our rooms had a sewer smell (15th floor of the ivory tower). We had some hotel attendants come and dump some solution in the bathroom pipes (they seemed like they were aware of it) but the smell didn't go away; it merely faded. I guess I should have been more adamant to move rooms/floors, so that's my only regret. BEWARE- do not MOVE anything in the fridge as it is sensitive to touch. We weren't allowed to use the fridges for personal use, so if you want to keep your own food/beverages cold, you would have to rent another fridge (which I think is a bit ridiculous...). Sad that the pool(s) weren't open... but I guess that has to do with the season (March).

Clean Rooms Security near the elevators The small shop for forgotten items was helpful The MacDonalds in the hotel ;) THE ROOFTOP BAR was so much fun!! Great DJ! Great view on a clear night!!!

Stayed in April 2024

Cleanliness was not 100% , and the room was quite noisy

location, general design

Stayed in March 2024

We expected more from the room for the money You could not put anything in the fridge or they would charge you for moving the minibar objects Pool and everything was open to the public Parking lot was quite far away from our room No walking distance to strip

Amazing Casino & hotel ammeneties

Stayed in March 2024

The rooms restroom had an awful smell! It lasted a whole day and lingered through our week in room 18.221

The rooms were very clean and the casino was nice!

Stayed in March 2024

No coffee makers in the room. Loud music everywhere - unless you are in your room there is loud music playing everywhere and nowhere to have a quiet drink. Often times sounds were competing against one another in the restaurants/casinos/bars.

Clean rooms, lots of food options on site (although quite expensive), the Palms Laguna pool area is beautiful and a great place to hang out for a couple of hours.

Stayed in March 2024

No coffee maker and no hot water available. The fridge is empty and no drinks are available.

restaurants are good and good foods too.

Stayed in March 2024

I would like to know about the insurance reimbursement I paid to the hotel when I checked in Nome do hóspede: Cláudio de Oliveira Claudio Check-in: qui., 14 de mar. de 2024 Check-out: dom., 17 de mar. de 2024 Nome da propriedade: Palms Casino Resort Número da reserva: 4118349927

Stayed in March 2024