55 Cyril Magnin Street, Union Square, San Francisco, CA 94102, United States of America
#119 of 224 hotels in San Francisco
Guests' ChoiceBased on 596 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.0
Staff
8.4
Value for money
7.3
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2024
Greg
New ZealandWater pressure in the shower was poor - adequate but annoying to use.
Excellent location right above the Powell BART and handy access to all other public transportation.
Stayed in April 2024
Reviewed: March 27, 2024
Anderson
SwedenThe interiors and carpets in the room areas look old and worn, they could do with a refresh.
Well located for my purposes, also at the start of the flat geography so good for people with mobiliity issues. A nice touch was the water refil stations! I saved a lot on bottled water and saved a lot of plastic.
Stayed in March 2024
Reviewed: March 12, 2024
Jessica
United States of AmericaOne front desk lady was rude after I called twice to confirm an early check-in and I did not get an early check in
Great location
Stayed in January 2024
Reviewed: February 3, 2024
Du-ri
United States of AmericaI like most of them
Stayed in January 2024
Reviewed: February 3, 2024
Christopher
United States of AmericaMy United flight was cancelled for a day because it was a 737 MAX engines. Then the hotel clerk doubled the price of my same room for an over night stay, while there was another conference going on. Could have more classical decor, though. a few classical columns is expressive of civilizational heritage. The design was too functional in ugly industrial design
great service!
Stayed in January 2024
Reviewed: January 29, 2024
Gerald
United States of AmericaNo hot water upon arrival. This was taken care of , but interfered with our preparing for an evening event
Breakfast was OK . Pricey for what was offered
Stayed in January 2024
Reviewed: January 26, 2024
Harjinder
United KingdomInitial receptionist was not too welcoming. We had an issue - our fault completely. Forgot our passports - we were in California staying with family and left them in their safe. She could not comprehend why we did not have any Photo ID or carry out passports with us. I informed her that in the UK we don't usually. She didn't beleive me until the British receptionist confirmed it. Luckily our US family sent copies of the passports and was resolved but initially the receptionist was not prepared to help or think of a solution. Thank God the British receptionist was on!
Room was nice and clean. Generous size, Comfy beds. British lady on reception was super friendly!
Stayed in December 2023
Reviewed: January 15, 2024
Perez
United States of AmericaPeople fighting and running around the halls
Stayed in January 2024
Reviewed: January 13, 2024
Lukas
AustriaAlthough it's located central, its in the beginning of a neighborhood (Tenderloin, Market Street downwards) with many junkies and homeless people. Had never a Problem and random conversations were friendly but felt a bit uncomfortable sometimes. Still its only a few footsteps away (in the other direction) from Union Square, where the action in San Francisco begins. Went all by foot.
All good. Breakfast expensive imo but very good, best on our holiday for sure.
Stayed in December 2023
Reviewed: January 12, 2024
Judy
United States of AmericaOverall really like the hotel. What we don't like it the fact that this downtown area has changed so much and not for the best.
My granddaughters and I come every Dec to shop and see a christmas play. We have enjoyed our stay here every time. We always get connecting rooms and the location is the best for our needs. It has become a family tradition to say here.
Stayed in December 2023
Reviewed: January 2, 2024
Pilar
United States of AmericaTV system very old. Toilet so noisy! Limited dining options on site.
Location, cleanness.
Stayed in January 2024
Reviewed: December 29, 2023
Tamiko
KuwaitThe early checkout time.
A convenient location for leisure visitors.
Stayed in December 2023
Reviewed: December 29, 2023
Alison
AustraliaMy check in wasn't smooth. The reception told me my booking had been cancelled.
Size of room
Stayed in December 2023
Reviewed: December 27, 2023
Daiane
BrazilParking is to much
Stayed in December 2023
Reviewed: December 21, 2023
John
AustraliaExcellent location close to shopping centres and food outlets. Quick walk to the Powell St BART station. No issues with the area at all.
Stayed in December 2023
Reviewed: November 28, 2023
Jiyoung
United States of AmericaThe cleanliness of the room is a bit disappointing.
location is good and the hotel staffs are nice.
Stayed in November 2023
Reviewed: November 26, 2023
Yuxin
United States of AmericaThe room keys don’t work. The hotel needs to check everything before guests arrive.
Great location, close by Bart,2 min. Great room. Great view. Recommend it! Will stay again.
Stayed in November 2023
Reviewed: October 20, 2023
Grit
GermanyThe extra blanket we asked for was more than dated
Big room, clean, quiet
Stayed in October 2023
Reviewed: October 11, 2023
Alicia
AustraliaLocation. Downtown SF has gone to the dogs. Not the hotels fault but I wouldn't stay downtown again.
The staff and room were lovely. Quiet and restaurant on site.
Stayed in August 2023
Reviewed: October 10, 2023
Álvaro
SpainIt could improve its pricing
Very comfortable and well located
Stayed in October 2023
Reviewed: October 9, 2023
Allen
United States of AmericaLovely room with large bay windows. Scenic.
Stayed in October 2023
Reviewed: September 20, 2023
Lloyd
AustraliaThey didn’t get to making up our room each day till afternoon so we often had to wait in the lobby whilst they were doing this.
Clean and comfortable
Stayed in September 2023
Reviewed: September 18, 2023
Michelle
United States of AmericaThe staff
Stayed in September 2023
Reviewed: September 5, 2023
Alex
SpainHotel modern, confortable i molt ben situat al mig de San Francisco
Stayed in August 2023
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