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200 East Parkway, Gatlinburg, TN 37738, United States of America
August 15, 2016
눉Service was very spotty. Housekeeping never made it to our room the first full day we were there. There was no working smoke alarm in the room, although we reported it to a staff member 3 separate times. No fresh linens the second day because their dryers weren't working. When we got back to the room that evening around 10:30, we discovered the room phone didn't work, so we called down to the desk on a cell phone to request towels and washcloths, and were told we could come down to the lobby to get linens, but the desk clerk was the only one there, and she wasn't able to leave the office. Parking was inadequate for the number of rooms. I don't know whether employees had called off those days, or whether service is always that bad, but we would not stay there again.
눇The location was convenient to the things we wanted to do. The price was affordable.
August 14, 2016
눉The free breakfast was terrible. Our mini fridge broke with food in it. They did not fix it. We fortunately left the next day.
August 15, 2016
눉No eggs for breakfast, but with low price in room, it was a good breakfast!
눇Great location and close walk to main strip....100 yards away!
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