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111 Perimeter Center West, Atlanta, GA 30346, United States of America
March 8, 2016
눉I couldn't pay for my room with my company card because my name wasn't on it, so I opted to pay cash and was charged a $200 deposit on top of the room fee. I was directed to the in house ATM which only allowed a withdrawal of $200 total, so after about a 20 minute back and forth with the RUDE receptionist, we were finally given room keys. Only problem was THE ROOM WAS OCCUPIED. Yes, we were able to walk in on patrons in the middle of their stay. Needless to say, both parties were highly upset and offended. The staff showed little concern of the issue and "upgraded" our room to a double queen room when we'd booked a king suite. There were grease stains of some sort smeared on the walls and had an off putting set up and just didn't feel clean at all. Bath tub looked too dirty to shower in. I'd stayed here previously and had a decent experience, but for the high rates and extremely poor service and quality of the rooms, I will make sure to never recommend rhis hotel to any family, colleague or friend. It was clear that at the time I was very ill (a bad cold) and just needed to get to my room, but all I got was BS on top of more BS!!!
눇The bed was the best part of the stay. The lobby and restaurant were nice.
March 1, 2016
눇My daughter and I have stayed at this hotel at least 5 times. The staff is friendly and helpful. It's in a great location for shopping and dining. The rooms are huge!
March 1, 2016
눇I loved the view of the city and the soft fluffy bed.
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