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  5. Reviews of Portofino Inn Burbank

Reviews of Portofino Inn Burbank This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

924 West Olive Avenue, Burbank, CA 91506, United States of America

#14 of 23 hotels in Burbank

Guests' Choice

Review Score

Based on 581 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    9.0
    Affordable place near Universal Studios Hollywood
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    My only complaint was that the rooms felt a bit small, but I am guessing that their size is comparable to other hotels in the area.

    The breakfast was very tasty. The rooms were comfortable and clean. Overall, I enjoyed my stay there and we would go back there. 🥰❤️

    Stayed in March 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly staff. Great location. Close to Warner Bros & Burbank airport & only 20mins to Hollywood. Also continuous access to juice, tea & coffee was fantastic. A couple of eateries nearby as well.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Perfect location.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    9.0
    Great location, excellent staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was pretty uncomfortable, this is one of the more affordable options in the area, so of course I understand that impacts what you should expect. But if they just upgraded all the beds and bedding, this place would be somewhere I could stay again and again.

    The staff was excellent! So incredibly helpful.... Location is also perfect, for both Burbank and for getting around the northern side of Los Angeles. It was also surprising to find the breakfast was included, just basic Continental breakfast but a really nice unexpected touch.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Enjoyable and great central location
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Honestly nothing I can find I did not like, except the bed was a little too soft

    Conveniently localized, and comfortable.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    Great experience
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a heavier blanket.

    The hotel was clean and easy to get to. Thank you. Have stayed there several times.

    Stayed in January 2024

  • Reviewed: February 19, 2024

    9.0
    I love staying here!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    It would have been nice to have an extra lock on the door. Staying there alone, it would have been nice to just have that extra bit of security. Also, a vending machine by the ice machine would be nice. They do have the lobby open early and until about 10pm but it would be nice to be able to get an extra bottle of water or a pop without leaving the premises. It is currently under construction so maybe those things will be added at a later date.

    I love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi. This has been my go-to place to stay the last few times I was in town and I will continue to stay here. If they ever did a frequent traveler program, I would sign up.

    Stayed in February 2024

  • Reviewed: January 18, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Toilet was plugged, front desk guy in evening said someone had the plunger. I waited an hour and saw him retrieve it from a side room. He dropped it off and I had to clear the blockage myself.

    Lady at desk was nice.

    Stayed in December 2023

  • Reviewed: January 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure and temperature in the shower needs more.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Something to allow for more plug ins to charge devices. A bit more lighting options?

    Because we were leaving early in the morning the staff let us grab yogurt, some packaged breakfast goodies the night before to keep in the mini fridge in the room. Overall the room like many rooms in older motels was a bit dark ( just lamps) and of course every outlet we used to charge some device. Would be nice to have a clock that has plug in’s by the bed or an extension with more plugs. Some of the woodwork in the room was very worn but overall we were satisfied and some of the room looked updated as far as flooring and bathroom area. We got in later in the evening and the lot was well lit but I’m not familiar with this area so maybe I felt some personal discomfort from not knowing what sort of area we were in.

    Stayed in January 2024

  • Reviewed: November 23, 2023

    7.0
    It was decent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls are thin so I could legitimately hear everyone and the breakfast was disappointing.

    It’s a great location

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    A great place to stay for the money!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The shower head wasn't the best and needed to be replaced.

    Rooms are very clean and roomy and our bed was very comfortable.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    8.0
    Good price quality
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean rooms, good location

    Stayed in October 2023

  • Reviewed: October 29, 2023

    9.0
    Nice little place to stay for a day or two. Close to highways and Burbank airport.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Little old fashioned but going through upgrades and renovations.

    Friendly staff, good breakfast, comfortable beds, clean room.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    There was no cleaning for the 8 days we were there, only the bed was made

    Great location, confortable beds and good amenities

    Stayed in October 2023

  • Reviewed: October 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was clean and short distance from universal studios

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Great staff, comfortable lodgings, parking included.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    The staff, both the housekeeping staff and front desk went above and beyond to make sure I was comfortable.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    7.0
    Picked this hotel for its proximity to universal studios and lower cost than others near the park.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bit of a closed up/musty smell not uncommon in older hotels, some fixtures and linens could use some love/replacement

    Good value for the area, close to universal studios, included breakfast was small but nice, staff were friendly

    Stayed in October 2023

  • Reviewed: September 28, 2023

    9.0
    Great Service, clean, quiet and comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Rooms are newly decorated, clean , quiet

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    great location, very clean both inside and outside, friendly attentive staff. will stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    my opinion, but the juice machine was not good. tried every flavor and i am not sure if its the tubing thats old or quality but orange juice did not taste like OJ.

    the breakfast was okay. they changed their "main item" daily. such as one morning being a jimmy dean microwavable sandwich then to a breakfast hot pocket, etc. No classic waffle maker like the main hotels have. but they carry a variety of pastries and cereals.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    7.0
    Breakfast not as described on the website…diminishes the value of stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No elevators, no hot breakfast as claimed

    Location was good

    Stayed in August 2023

  • Reviewed: September 19, 2023

    9.0
    Nice place to visit Los Angeles and surroundings, helpful staff, wonderful location
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    Very good location Awesome breakfast

    Stayed in June 2023

  • Reviewed: September 11, 2023

    9.0
    It’s very good and a good and very helpful staffs.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some items like , we had 3 but there’s only 2 towels, the aircon was not continuing the cool.

    We like the place it’s clean and quiet

    Stayed in August 2023

  • Reviewed: August 31, 2023

    9.0
    Great stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bigger towels. Otherwise nothing.

    Great hotel, nice staff, basic but good breakfast. Near lots of shops. 7/11 shop 5 min walk. Aldi , hobby lobby ( American version of The Range ) a must and 5 min drive. Area seemed perfectly fine. Think you can get a bus, from there to downtown or theme parks. Would stay again

    Stayed in August 2023

Showing 1 - 25

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