The extra mile was never there , the bar / restaurant being open was so regimented and closed so early that making it an inch for the front of house was a struggle

Perfect

Stayed in April 2024

Everything was great! Staff friendly.

Stayed in April 2024

Excellent hospitality. The staff went above and beyond for me and my boyfriend. We were celebrating a special birthday, and upon check-in the front desk staff upgraded us to a deluxe room. Very thoughtful!

Stayed in March 2024

I really have no complaints. The property and staff were great.

The room was very spacious and clean (big points for clean)! The location was beautiful and the grounds very well maintained. I have to say that we liked that the occupancy was low during our stay which I think positively contributed to the experience - no crowds for anything. It was very quiet and often felt like we had the place to ourselves.

Stayed in March 2024

One of my favorite places. It’s beautiful and relaxing.

Stayed in February 2024

The only thing that I didn't love was that I coudln't turn off the exterior light outside my door. It was shining directly into the room through the skinny window by the door at me while I was sleeping. I unplugged the lamp and moved it in front of the window to block the light.

Wonderful staff, lovely room and grounds.

Stayed in February 2024

Water for $6 a bottle in the rooms.

Clean, spacious, tastefully decorated and properly serviced place. Service is really different from what we experience in California. Personnel seem to be valuing their jobs.

Stayed in February 2024

Nothing

We love it at quail lodge. Love it. So pretty and calm and lovely. The beds and bedding are the best in the world. Food was delicious! Our dinner was fabulous. We love the mini golf course and pool and gym. The whole ambience is great

Stayed in January 2024

The TV movie rentals had some technical glitch but otherwise I loved the property.

I loved the property! Very comfortable and the bungalows were private. The fitness center was clean and the pool and steam room was delightful.

Stayed in January 2024

Bar service was VERY slow. Our drinks arrived after chasing several times. We had dinner in the restaurant, the food was nice, but overall overpriced. Breakfast was nice but portions were on the smaller side. Service was a bit sloppy in the morning. Not a bad thing but somehow the hotel looks bigger than it actually is.

Good location just outside Carmel in a picturesque area. Great lobby staff. Lobby looks cosy and one can spend a good amount of time. Rooms were very spacious and had good view of the fields and the pond. Very clean rooms. Nice touches, like night stands with wireless chargers. Cute overall

Stayed in December 2023

Location, staff , ambience.

Stayed in December 2023

Could have more food options throughout the day.

Everything

Stayed in December 2023

Can't really think of anything.

Loved our room overlooking the pond and the fireplace. Very cozy and quiet.

Stayed in December 2023

Our patio light did not work which made it difficult to see when leaving and returning to our room (#201) after dark.

Loved the soaking tub in our bathroom, and the cozy window seat, and the great view from our room! We ate dinner and breakfast at the Covey Grill and lunch at Edgar's - all three meals were outstanding!!

Stayed in December 2023

Expectations of breakfast and dinner and where to eat on certain days. Dinner at the country club restaurant or at the main lodge and full dinner menu vs bar menu. It all worked out. Just misleading.

Everything went well! We were there for our son’s college golf tournament.

Stayed in October 2023

The room next to us had an adjoining door. We could hear the conversation of our neighbor. We put a towel at the bottom of the door but it didn't help much. I found my bed and pillows too soft. I didn't sleep well. This would prevent me from coming back (unfortunately). For the price I felt it could be better.

Staff was superb. Property is beautiful, very attractive location.

Stayed in December 2023

None

Excellent grounds and facilities, great location.

Stayed in December 2023

Price

Friendly staff Beautiful grounds 8 hole putting course

Stayed in November 2023

Extra costs. For example I was hit with a extra cost of $150 for my small dog. Even though when I booked through your company I said I had a dog and was quoted a price for my stay.

Great location. Great room close to other amenities.

Stayed in November 2023

The only thing that could have been better if there was an open cafe or breakfast spot on the hotel property. Possibly due to lower occupancy, the onsite restaurant was closed and we had to go offsite to eat or go a quarter mile down the street to the Quail Lodge Golf Club, which we didn't mind doing.

We booked a 3 night stay to play golf around the Carmel area. I asked for a room upgrade, if available, prior to my arrival and then the front desk accommodated the upgrade to a premium king bed room upon arrival, facing the beautiful 14th hole on the Quail Lodge Golf Club. The room was spacious, with high ceilings, large tub and separate shower, Nespresso coffee machine, and wireless charging pads for our phones. All the amenities were provided and more. Really enjoyed the stay!

Stayed in October 2023

The restaurant hours are confusing and not a lot of vegetarian choices.

Pristine grounds, clean, quiet and super nice staff.

Stayed in October 2023

Gym is way too small.

Beautiful property. Putters in our room!!!

Stayed in September 2023

Nothing at all, it was one of the nicest hotels we have ever stayed in, and I hope we will be back one day.

The hotel is very clean and efficient and the setting is quite beautiful. We stayed for part of our honeymoon, and it was perfect. After a small issue with a noisy family next door, the Manager couldn't have been more helpful, giving us a different (and quite amazing room) and was professional and polite. The onsite restaurant is lovely with a great menu, and we particularly liked the 3-4pm daily free wine in the lounge. Little touches like that show that this place really is quality.

Stayed in September 2023

Great stay

Stayed in October 2023