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917 South Huron Avenue, Mackinaw City, MI 49701, United States of America
August 15, 2016
눉We paid for upgrade to have a balcony and level three lakeside view. When we arrived the deck was filthy and we could not sit among bird droppings and many spiders and spider webs to enjoy wine, snacks and the sound of the surf. We called it to the attention of the desk and were told someone would come to clean it. A great maintenance man, Les, came itch bucket, broom and disinfectant cleaner. He also gave us towels to cover the plastic chairs and table. He said cleaning crew is responsible for cleaning the deck and apologized to us. In the morning when I went to take a shower, there was no COLD water, so the only water coming out of the water was hot...hotter and scalding. There was even hot water in the toilet. I went down to the desk and they told me I was doing it wrong!!! Come on, it has one dial. Off is off and Any little movement to on was scalding and the further you turned it the hotter it got. She said she would come up to look at it and show us how to turn it on. By the time she came up my girlfriend had flushed the toilet 3 times before it wasn't hot. When she came up it was working properly. One of the other guests told me they had only hot water coming out of both faucets of the sink at about the same time. Really???who ever complains of too hot of water? There is obviously a problem and someone could get burned badly and it is handled by treating us both like idiots who don't know how to regulate the water temperature when there is only one possible direction to turn on a faucet. When I checked out and talked to the new person behind the desk, she was attentive and concerned and indicated there is a problem with that room. When she handed me the bill, I was surprised at the upgrade cost and mentioned how filthy the deck was when we came and didn't think that was worth it, she then told me it is also for the elevator, it is the only one on the property. Elevator???
눇Location right on the lake with the balcony and sand beach is fantastic. Easy to get to.
August 11, 2016
눉Had a difficult time connecting to Wifi.
August 14, 2016
눉AC made a lot of noise.
눇Good bed. Nice decor.
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