240 First Street, Niagara Falls, NY 14303, United States of America
#37 of 46 hotels in Niagara Falls
Guests' ChoiceBased on 1735 hotel reviews
6.4Cleanliness
6.6
Comfort
6.8
Location
8.9
Facilities
6.5
Staff
7.5
Value for money
6.6
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Rodgers
United States of AmericaParking. Ridiculous to walk so far.
Location to co convention center
Stayed in April 2024
Reviewed: April 9, 2024
Fatih
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 25, 2024
Randy
United States of AmericaParking. Rooms.
Rooms fairly clean. Parking stupid. Staff excellent. Location good
Stayed in March 2024
Reviewed: March 5, 2024
Lexx
United States of AmericaI never received my money back.
Stayed in March 2024
Reviewed: January 25, 2024
Luis
Puerto RicoOnly have waffles for breakfast
Very close to the falls. You can walk 5min to the falls
Stayed in January 2024
Reviewed: December 29, 2023
Jessica
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: December 18, 2023
Louise
CanadaThe immediate parking lot was full so I had to park in the overflow that was creepy and a bit away. Also at the restaurant people were smoking Marijuana and the entrance and front desk smelled awful. One of the beds did not have a comforter/duvet. It was still chilly although we tuened the heat high. Yes I should have called downstairs and requested one.
The location was central. And the staff was very pleasnat and helpful. Room was clean .
Stayed in December 2023
Reviewed: November 18, 2023
Amy
United KingdomOutside area is grubby, parking charge not bad but being free would be awesome. Better seating area for breakfast would be good. It's a bit of a free for all
Excellent location in the heart of Niagara falls. Very accessible to all attractions. Swimming pool was a nice bonus, kids loved it. The breakfast offerings were pretty great but super busy. Free parking would be awesome but not a deterrent from staying again
Stayed in September 2023
Reviewed: November 10, 2023
Patricia
United States of AmericaCleanliness of room. Mildew in shower. Toilet paper holder was falling off the wall. Carpet needed cleaning.
It was good.
Stayed in October 2023
Reviewed: October 19, 2023
Maya
MalaysiaCleanliness was fair. The hotel is outdated but comfortable stay.
Staffs were very nice. Good location. Close to the park. At first they gave us room with broken bed (room 311). After complaint they immediately gave us the new room with breakfast complimentary for 4 of us. Breakfast was basic. We don’t have car so no issue with
Stayed in October 2023
Reviewed: October 18, 2023
Harry
TurkeyRoom was extrememy full of Mariuhana odours. After complaining I was told by the Concierge that smoking Marihuana was locally legal and that everything else was fully booked out ... So I guess I was lucky! Overall impression is that the whole building needs urgently a full scale renovation!!!
Location! Close proximity to the Niagara Falls
Stayed in October 2023
Reviewed: October 17, 2023
Anusha
United States of AmericaThere was a water dripping off air conditioning. And carpets smelled musty.
Location and room size was good. Loved how easy to travel around from there. Value for money. Quick breakfast available. Reasonable things served. Coffee is available through out the day in the reception area. They have a small bar and papa johns if need quick bite. Also so many cart food vendors just outside. Parking is available but comes at a cost.
Stayed in October 2023
Reviewed: October 17, 2023
Kathleen
United States of AmericaLong line checking in. Breakfast was disgusting!
Room was very clean.
Stayed in October 2023
Reviewed: October 14, 2023
Michael
United States of AmericaPay to Park is the biggest low. If the inn's two tiny lots are full, I had to park 2 blocks away,and walk back in the rain.
Breakfast was probably the brightest highlight of the stay.
Stayed in October 2023
Reviewed: October 13, 2023
Dangautai
ThailandBreakfast is not good.
Close to the water fall.
Stayed in August 2023
Reviewed: October 12, 2023
Humphrey
United States of AmericaThe photos weren’t as accurate as you’d like them to be. The place could use some more overall cleaning and maintenance
Close to the park and Canada, walking distance. A lot of food spots walking distance.
Stayed in October 2023
Reviewed: October 10, 2023
Kristi
United States of Americahair in the shower and hair on our pillows
location, waffles, pool table, cigars
Stayed in October 2023
Reviewed: October 10, 2023
Michael
United States of AmericaLimited Parking on property
Close to The Falls
Stayed in October 2023
Reviewed: October 1, 2023
Karen
Costa RicaDirty af, there were insects in the sink, and the bathroom was dirty.
Location, very close of Niagara Falls
Stayed in September 2023
Reviewed: September 14, 2023
Peter
United States of AmericaI didn’t like the short staff had to wait in line fir almost 45 min to check in, long lines to make your own waffles and didn’t have much options for breakfast, didn’t like that i had to change room keys every day we were there….
It was convenient to the falls
Stayed in August 2023
Reviewed: September 13, 2023
Norma
United States of AmericaI would have liked more choices.
Breakfast was disappointed the 1st day and the second day breakfast was not served.
Stayed in September 2023
Reviewed: September 6, 2023
Fernando
United States of AmericaNot to friendly staff including the front desk The breakfast area very dirty including the mirrors, countertops and the floor The tub with mildew
The location
Stayed in September 2023
Reviewed: September 5, 2023
Billy
United States of AmericaToo many Indian people. They were greedy watching how they would keep filling up there backpacks and bags with the breakfast food and not thinking of anyone else. Didn’t see the staff say anything to them
Price, close to everything
Stayed in September 2023
Reviewed: August 31, 2023
Luz
United States of AmericaPool is good
Stayed in August 2023
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