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7324 Shallowford Rd, Drake Forest, Chattanooga, 37421, United States of America
April 15, 2016
눉For what we wanted all our stay was perfect could"nt have any better .I will surely tell our friends & family. what a nice place to stay.T HE MAID SERVICE WAS SO FINE.All in all could not be any better. 5 *****
눇I found you're bed was so comfortable i would like to know the brandon the matt.& i loved the pillows . l enjoyed 110%
April 7, 2016
눉The lack of cleanliness. housekeeping did not clean my room after the first day. they DID take my used towels but did not replace them with clean ones and just left the room as it was. I went to the front desk to see about getting clean towels for the morning and was told I would have to bring the used ones back to the front desk. I informed the desk manager that I had none to bring back and explained that someone had come in the room and taken my used ones without cleaning the room. I was then given clean towels and told that they were short on housekeeping staff and towels. On the second day construction began on the wing my room was located. I believe it was the owner that was standing outside my room. I questioned if the noise was going to be going on much longer and was told it would only be a couple of hours. He did offer to let me move rooms, but I was leaving for the morning and was not going to be back until later in the afternoon so I decided it was not worth the hassle of packing up and moving. Big mistake. Upon coming back to the room the construction was still in full swing. I attempted to lay down and take a nap but the noise was so loud that was impossible. The hammering and banging did not end for about 6:00 P.M.. The breakfast was not good and to top it off there was no coffee. the tiny lobby was so packed with people trying to line up for the waffle machine we could not get to any food. there were not even close to enough seats to accommodate everyone. we ended up at Shoney's for three mornings of our stay. Upon check out the following morning I was asked by the desk clerk how my stay was and I said, "OK". She asked if anything was wrong. I explained to her the problems and she just said, "I am sorry". Of course no offer of a discount or refund was offered.
눇Location was good for the fact that there were plenty of restaurants and shopping available.
April 7, 2016
눉appliances not ready - could use larger coffee maker, more coffee
눇location was ok, just off highway
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