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  5. Reviews of Alpenhaus Motel

Reviews of Alpenhaus Motel 2 stars

851 State Route 9, Queensbury, NY 12804, United States

#8 of 10 hotels in Queensbury

Guests' Choice

Review score

Based on 89 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    7.9

  • Facilities

    6.9

  • Staff

    8.8

  • Value for money

    7.0

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 27 September 2023

    8.0
    It was very convenient to our event and was impressed it had a fridge and microwave.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Only complaint was how uncomfortable the beds were. Hard as a rock!

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Acceptable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Dated and expensive for being so far from Saratoga Springs.

    Convenient to I87.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    8.0
    Clean and pet friendly!
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The room was very comfortable and clean. Cleanest dog-friendly hotel we've been to! Location was also surprisingly quiet for being so close to local amenities. We look forward to visiting again.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Electrical outlets were flimsy and not many, bathroom was a little cramped

    Easy check-in and out, polite service, simple room

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Comfortable and brought back memories of our honeymoon.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The lights between the beds didn't work. Would have liked more space between the interior bed and the wall.

    The location was just what we needed. It was a comfortable room.

    Stayed in July 2023

  • Reviewed: 11 August 2023

    8.0
    helpful staff, comfortable stay, very reasonable price
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    charming reminder of 1960s external style friendly helpful staff

    Stayed in August 2023

  • Reviewed: 11 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Even though it was June, it got very chilly low 40s n rain... Working heat would have been a plus, as it was cold n damp.

    Loved the fact that there were chairs outside the room.

    Stayed in June 2023

  • Reviewed: 23 August 2022

    6.0
    Like the location. Rooms are good size. Beds are comfy
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The bathrooms need updated. Not a lot of water pressure for sink.

    Location is great. Restaurants and fast food places all around the place

    Stayed in August 2022

  • Reviewed: 22 August 2022

    6.0
    great customer service, good location, older model
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The first room smelled of smoke but we talked to the manager and he very quickly found us a room that did not smell. He upgraded us to a larger room and said he just wanted us to be happy. Excellent customer service The hotel is older and was not very clean.

    Very kind, accommodating staff. microwave and fridge. hot shower. comfortable bed and lots of pillows. location was good, close to everything.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    8.0
    we enjoyed our 2 day stay the last night we didnt sleep well very rude people that had children in next room they ran wi
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    i liked property no dislikes

    comfy homey nice area pleasant staff

    Stayed in August 2022

  • Reviewed: 18 August 2022

    8.0
    I happy there was room to stay .
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    it was quite

    Stayed in August 2022

  • Reviewed: 2 August 2022

    8.0
    cute vintage motel with friendly staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I thought the price was a little on the high side

    very cute vintage vibe, the staff was all very friendly and helpful

    Stayed in July 2022

  • Reviewed: 18 August 2021

    7.0
    Very adequate.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Bathroom outlet didn't work. No outlet near a mirror so couldn't use hair appliances near a mirror.

    Clean. Good parking. Comfortable bed.

    Stayed in August 2021

  • Reviewed: 6 August 2021

    7.0
    Central location is perfect for a quick shopping weekend!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The road was very busy and building view was of a shopping mall. Lots of traffic noise. Did not feel very homey, although the room was clean for being so old. Definitely not a luxury retreat, but fair for the price.

    We were in a very central location to everything- easy access to Glens Falls, Lake George and tons of meal and shopping opportunities.

    Stayed in August 2021

  • Reviewed: 1 August 2021

    6.0
    a perfectly good room at a good price for this area
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    property could be upgraded but is well kept and clean

    front desk person was friendly,gave me a free room upgrade,was much appreciated.

    Stayed in July 2021

  • Reviewed: 5 July 2021

    7.0
    Clean, basic roadside accommodation
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room was a bit dark, dated furniture

    Rooms were decently sized and reasonably clean

    Stayed in July 2021

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I could not turn n the lights by the beds. Could be me but I tried several times. It was fine made do.

    The person who signed me in was VERY helpful with directions to a gas station and places to eat. Also attractions in the area. I was able to sign in at a later time.. Would definitely stay there again!!!

    Stayed in September 2023

  • Reviewed: 14 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs up dating.

    Stayed in September 2023

  • Reviewed: 30 July 2023

    1.0
    Do yourself a favor, not only stay away from this hotel but also do not use booking.con!!!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    When I got to the hotel when the owner wanted me to pay more than my reservation was supposed to be through booking.con. I also didn’t like when the owner had me pay an extra $200 in cash with no receipt for my dogs to stay. I have stayed at this place before and I will never go back after this trip. Aside from the place being filthy and nothing working the way it should my family and I could not even take a shower because the tub was extremely dirty, no water pressure and barely spraying from the nozzle. Also the beds were filthy sheets not clean, refrigerator that did not cool and the best part was the smoke detector with no battery in it hanging from the ceiling by one screw. Luckily for my family and I there were no fires while we were there or I would not be able to write this review. Aside from not having a pool and section 8 residents living at the hotel and drug deals going on all day and night with multiple cars pulling up running inside the same room and leaving I was not comfortable with my daughter playing outside or even walking our dogs. My dog had gotten sick on the comforter the morning we left and I looked for the maid/maintenance man who lives at the hotel and I was not able to find him to let him know about the comforter . The day after check out the owner called me on my cell phone to tell me they were charging me an extra $79 for the comforter. Dog puke easily comes out of fabric and also the pet fee was the $200 I had paid extra cash with no trace of any type of receipt in case something like this did happen. But they want me to pay for a comforter from 1985 that could have just been washed. After this I contacted booking.con which is who I did my reservation through and after them keeping me on the phone mostly on hold for two hours on Sunday morning my only day off and after promising they would compensate me somehow they regret to inform me there’s nothing they can do.

    The only part I liked was when I checked out Friday morning to leave and go home

    Stayed in July 2023

  • Reviewed: 30 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that I had to pay 25 doll extra for my dau was 13 teen even when I already booked the trip

    MY FIRST impression of motel was very good don't see many motel in good shape like that very clean and quiet and the owner was very nice he's been doing it for 20 years can tell he's still cares and heart still in it especially after covid. I Think he deserves people to stay at his motel because he works hard to give people a great place to stay...

    Stayed in May 2023

  • Reviewed: 13 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Smelled of smoke even tho it was a non smoking room

    Staff was friendly and nice

    Stayed in May 2023

  • Reviewed: 12 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Great location. Staff was great

    Stayed in September 2022

  • Reviewed: 7 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very nice and accommodating. I did like the chairs and tables outside each room. Nice to have morning coffee at.

    Stayed in September 2022

  • Reviewed: 14 August 2022

    4.6
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room stunk fridge unplugged and dirty the door was broken like someone kicked it in . Would sleep in my car before I paid to stay there

    Stayed in August 2022

Showing 1 – 25

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