$49 extra charged to card than the amount on Invoice that was provided without any explanation.

Nice accommodation and location to airport.

Stayed in April 2024

No extra blankets and pillows for the bed, we were freezing! heat/ac system was loud and really didn't ever get to a good temp either too hot or freezing. Had to move our room after we were settled in for the night, used the bathroom once and the toilet was blocked (no solids or too much paper), there was no one there to fix it. So, Reception had to move our room.

It was convenient for a night stay being close to the airport for an early morning flight. Bed was comfortable room was clean

Stayed in March 2024

The room was large but the acoustics in the room felt very echoy.

I liked the location of the facility.

Stayed in February 2024

We were on the ground floor and had fairly noisy neighbours upstairs but not the fault of the hotel, although walls are a little thin!

Easy access to Providence, nice rooms. Great bathroom.

Stayed in October 2023

Booked my trip through bookings .com. I am got my price and it was good. I had to cancel one night of my stay so the called the hotel. I had a confirmation number but had no record of it. They said they were having problems with Bookings but they would honor Bookings price that was sent to me. However when I checked my credit card they didn't honor that price I was quoted.

Stayed in October 2023

Room

Stayed in September 2023

Had a musty smell in 1 st floor

Close to airport

Stayed in September 2023

Lengthy wait to check-in. Single agent at reception with a line of guests waiting to check-in.

Clean, comfortable room.

Stayed in September 2023

All the doors stick, the door to the bathroom, the doers to the rooms. When we left the room we had to pull hard on the door to get it to shut. As we walked the halls we could see many of the doors weren’t shut completely, guessing for the same reason. There wasn’t any silverware in the rooms. Takeout did not provide a fork with our meal and when we asked the front desk “do you have any plastic forks here” the lady at the front desk said “I don’t think so” and promptly picked up the phone and made a phone call. I had to eat my salad with my fingers.

The man who checked us in was funny and smiled and laughed, very polite. We wish you had a dozen more just like him!

Stayed in September 2023

No soap holder in shower. Also handle to turn water on/off was not attached. Had to hold in in to use it.

Left too early for breakfast. Left 430AM.

Stayed in September 2023

There was a lot of noise at night

It was close to everything around

Stayed in September 2023

Room on the first floor smelled of cigarettes

Location

Stayed in August 2023

Parking and exterior environment was not comforting

Room was good

Stayed in August 2023

The bed (mattress wasn't good. (imo, this is THE most important piece) Also, our keys never worked. Had to go down to the front desk to change, & still didn't work. Also, the breakfast? Was darkened the 1st day,

n/a

Stayed in August 2023

The room did not have adequate lighting and the plumbing was broken. Had to call the front desk multiple times. The front desk guy was rude.

Proximity to Airport.

Stayed in July 2023

Usb ports not working, mirror hanging on bathroom wall not secure, screws out of wall. thought room would have been cleaned everyday but had to ask to have it done. I know renovations are happening but no excuse to not have complimentary coffee in the morning and when their was coffee in morning it was after 8:30 - 9:00 in the morning and you had to pay for it.

Very close to hotel, and was easy to find.

Stayed in July 2023

the entrance to the hotel in the back (where 85% of the parking is) wasn't accessible due to construction to the courtyard, pool area....so, a rather considerable walk with luggage to get to an open door at night was a bit cumbersome. but, it's temporary, so, your experience may vary depending on when you stay.

bed was comfortable, bathroom was clean and shower was walk-in style and looked recently updated???

Stayed in July 2023

Spelled funny - but that could of just been me

Close to airport

Stayed in July 2023

Staff was really helpful. I needed somewhere to store luggage before my flight out and they allowed a 1 pm check out. The hotel also offered a free shuttle to the airport.

Stayed in July 2023

The hotel was still in process of being updated so the facility wasn't so great.

The hotel was near to major transportation stations, making it easy to get around. The staff was friendly and helpful.

Stayed in July 2023

Thin walls. Neighbors made a racket all night and I had to put in ear plugs even with a sound machine going.

Convenient location

Stayed in July 2023

Maid was rude ( black lady)

Location and big room

Stayed in June 2023

I went through booking dot com to make my reservation. for 8 children and 8 adults. However I had to go out and Purchase sleeping bags for the children.. Due to the resident not having cuas I was told that I could purchase if I needed extra space. There were no cats to be found therefore I was forced to go out and purchase Sleep in the bags. Also there was no continental or free breakfasthat was another expense that I Had to add to my trip. I travel often as I work for united airlines I did not use the Ua Discount I know that other Radisson's have free continental breakfast and. It is usually an excellent choice for customers twice twice for hotels. However I was a little disappointed that I had to go and purchase 6 living. That was an expense that I wasn't expecting due to the medicine. Not having cuts to purchanevertheless it was a good stay.

The hotel was very clean the atmosphere was very calm. The customer service was excellent..

Stayed in June 2023

we did not get hot enough water in shower. it was just lukewarm water

all was good and clean

Stayed in April 2023