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2900 Parkway Boulevard, Celebration, Orlando, FL 34743, United States of America
August 25, 2015
눉1- The minute we arrived into our room 3125 we noticed one of the water bottles was half way, giving away that the glass cups weren't clean either(which I took photos of). We notified the lady currently cleaning our hallway and she brought us 2 new water bottles and cups. 2- When my brother moved the sofa closer to the tv we noticed a large pair of male underwear in between the sofa and the curtains. It was not only very disturbing, but very disgusting as well. 3- The third night we decided to buy food and drinks from the kitchen only to be disappointed one more time. The young lady that makes the green beans drinks decides to go behind the pillar that divides the kitchen and grabs a deodorant from her bag and puts it on in the middle ofthe kitchen, and without washing her hands returns back to making drinks without washing her hands nor without any gloves. That's probably the most disgusting things I've ever seen in a kitchen. 4- For all the money I payed I expected much more from the resort. I felt like it was a total ripoff. I see great motivation and potential in the manager I talked, he attempted to aim and solve issues, he took notes in everything I had to say. But I also see there's a lot of things theat need to be work on.
눇The Manager(young marine) listen to our concerns and reassured us that he was going to solve the issues we discussed.
August 23, 2015
눉the beds are so height and the carpets has a lot spots.
눇The pool is nice
August 24, 2015
눉I chose this hotel and paid more b/c in the advertisement it stated that it had shuttles to Downtown Disney and we had tickets to go to Cirque de Soleil and did not want to hassle with finding parking for the show. We arrived early and of course, the room was not ready. There were only three clerks on desk check in duty and two were assisting guests with "issues". I was informed that there was not a shuttle to our destination. You could get there by taking a shuttle to Epcot and getting on a transfer over to Downtown Disney which takes over 2 hours but then you had to figure out how to get back...HMMM. The good news was that there was free parking at Downtown Disney so plan b in place. I was told I would get a text message when my room was ready. Went to eat and came back at the appointed check in time and still had not received a text. Waited in line for over 45 minutes with still only three desk clerks and the girl that checked me in was very rude and I told her that I had already been there and she asked me if I had gotten a text and I said no and she said well the three of us are the ones that send them and we don't have time we are too busy here's your room and map. Now I live in Florida but if that was a welcome to our State I would never want to come back again!!! Parking @ this hotel was a nightmare.
눇It was located close to restaurants; there were some within a mile on the main road. The restaurant we ate at was fantastic.
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