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6115 Will Clayton Parkway, Humble, TX 77338, United States of America
March 3, 2015
March 1, 2015
눉The hotel room had a funky smell to it, the bed folded around me when I laid down like a cheap taco. The heater in my room only had 2 speeds on and oven. The shuttle service from the Airport to the hotel was horrible, I waited an hour and maid 3 phone calls to check the eta. The hotel is 8 min away so it is a considerable wait. The front desk staff confronted me and said maybe you don't know what our bus looks like, he has come by twice and hung up on me. The driver confirmed he never came by the pick up location and another passenger had the same issues. The bar/lounge up stairs feels like an 80's movie scene, I kept waiting for Marty Mcfly to come in and that is the high light. My soup came in a Styrofoam container, the one you get worms in when you go fishing and my Club House was made from all processed meat and cheese. The waitress/ bar tender was to occupied chatting to come check the service so I used the cocktail napkin from under my drink as a dinner napkin. Over all the staff is very entitled and needs to learn the meaning of Customer Service. Ramada is by far the worst Hotel chain in North America
눇It was close to the Airport.
February 27, 2015
눇comfortable bed, friendly staff
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