the reception staff's attitude wasn't good.

Location was good. the twin room has 2 separate rooms.

Stayed in April 2024

The hotel is generally clean but as a building this is a ruin ready for demolition and refurbishing from scratch. The hotel has a good potential in location and staff, but nothing else is worth mentioning

Ms. Viktoria at the front desk was very professional and made me feel satisfied as a guest despite the many challenges at this hotel. The location is quite close to the subway station and only a few stops to the heart of NYC.

Stayed in March 2024

the heat in rooms could be better when it's cold outside

the customer service was nice

Stayed in April 2024

They really need to update their booking.com page because they're being purposely ambiguous about the airport shuttle. The shuttle ends at 7:30pm. This information isn't included on the page. They sent me a couple of terse messages explaining they're "a hotel, not a shuttle" (and yet FREE SHUTTLE is splashed across the page) and they get lots of messages from people inquiring "before booking." Of course, they could save themselves the time of replying by just stating clearing...FREE AIPORT SHUTTLE unitl 7:30PM.

Hotel reviews are always interesting to read. Some customers expect Marriott quality service at a knock off price. By local (Jersey City and Manhattan) standards, Ramada by Wyndham is very good value. The room was big, spacious, clean and quiet, it is only 5 mins walk from the PATH and whilst the breakfast was basic, it is a cheap hotel so I didn't expect anything better. If you wanna stay close to Manhattan but can't afford to stay in Manhattan, this is ideal.

Stayed in April 2024

Parking

The location is good

Stayed in March 2024

Parking

LOcation

Stayed in March 2024

I didn’t like that they didn’t add water bottles in the room and I had to buy it from the kiosk. I feel like the breakfast area I was directed in how things work My room was cold, I did try to ask for help with heat or and I did what I was told but it was still chilly for me The plugs were loose and only one was working and they were far from the bed than I would prefer

The room was clean and the stuff was nice I loved the full length mirror

Stayed in February 2024

Saw a bug in my room one night.

The location was very convenient. Close to the Journal Square Path station and close to the Indian restaurants on Newark Avenue. Staff were competent, friendly, and professional.

Stayed in February 2024

Heater was not able to be controlled so had to run A/C to cool room against the heat

Close proximity to the PATH train

Stayed in January 2024

The air conditioning and coffee maker is not working well.

I like how they accommodate our luggage and assist us.

Stayed in December 2023

Why I would most likely not recommend staying here would be there is no where to unload your car at the front door. There is a small two-car driveway (the Hotel van was in one space), but because it is on a city street you just can't pull in or pull out that easily. And God forbid you want to back in. The driveway sits at an odd angle from the street. It's also in a very "populated" area at night and you have to walk down a residential street to get to the Parking garage, which requires you to use a phone app to park you car. Not advisable at night and definitely if you are by yourself.

The folks at the front desk were Awesome! They were so friendly and helpful. Because I waited so long to write the review I can't remember all their names - but everyone was really nice. They suggested places close so we could eat and even chatted with us for a while. It was a nice stay.

Stayed in November 2023

It is always difficult to compare breakfast in European hotels and American hotels. The European breakfast is so varied, the coffee so good, and the fruit, vegetable, cereal, bread, and cold-cut options so plentiful that the American hotel breakfast is not on the same scale at all. I doubt this will change in the near future. A good coffee machine that makes real espresso coffee would be a good start for American hotels.

Quiet two-room suite with the possibility of opening windows for fresh air. Great location to the Jersey City's "Little India" with its Indian eateries. Good, friendly helpful staff. Direct shuttle to Newark airport.

Stayed in January 2024

Breakfast was good and location too

Stayed in January 2024

I hated the breakfast! Everything was cold including the tea, the water was barley hot for coffee, it would get cold by the time you bring it from the serving area to your table. Not a lot of options for breakfast at all, just bread and a few bananas. People were filling up 2-3 plates and taking it to their tables even when there is not enough for everyone. Plus, it was cleared up so fast that even ceteal wasnt an option. There was a elderly couple who arrived after us and they were let inside but there was nothing for them to eat so they ended up eating outside even after having breakfast included in their stay.

I liked that the room was spacious enough for two people and basic amenities were provided like extra pillows, tea & coffee, ironing board, extra blankets, Ac was working properly and bed was comfortable and clean.

Stayed in December 2023

Facilities for leisure

Locatiin and value for money

Stayed in January 2024

Parking is terrible, it costs $30 a day. And street parking is almost impossible.

Clean, location is good. They have free breakfast, but you need to go down early to be able to find a seat.

Stayed in December 2023

What can be made better: 1) There should be some kind of window covering/shade on the bathroom windows as they directly face the neighbouring buildings, and there is no privacy. 2) Please keep water bottles in every room. 3) I was quite disappointed that there were hardly any breakfast options. Please add some more options to breakfast(even if they come with an extra charge). Also, I was told that breakfast will be available till 10:30 AM, but when I got there just before 10 AM, the workers started cleaning up everything. Luckily I was there on time to grab some breakfast. You need to give proper timings in that case.

I really like and appreciate how Room service was provided for our room. They made sure each day our room was cleaned. This happens at a very few hotels and I absolutely love the fact that Ramada values cleanliness a lot.

Stayed in December 2023

It was a little bit vintage in style, but it was comfortable and did the job for what we needed for two nights.

The staff were kind,helpful, and courteous. Check-in was so easy. Breakfast was great for us. I'm glad we had that option to eat before going out

Stayed in December 2023

Needs to be updated. Lots of cracked plaster and tiles.

Breakfast was mediocre. It was hard to get to -- located in the basement only reachable via elevator. The staff was very friendly and helpful.

Stayed in November 2023

Smell of staleness throughout the hotel

Proximity to journal square station

Stayed in October 2023

The breakfast was not very friendly for a variety of dietary restrictions and it would be very useful if the free airport shuttle had a larger time window.

The rooms were nice and spacious with plenty of storage

Stayed in November 2023

We ended up in the room right across from the check in desk..it was a weird spot. The front entrance was right beside us and it was loud at night.

Location was good, short walk from subway

Stayed in October 2023

Found a toothpick on the floor. The dining room can’t hold all of the diners.

Charming little hotel with great staff.

Stayed in November 2023

Room decorative finishes and furnishings tired, particularly curtains. Location neighbourhood is questionable especially on foot by night.

Room was spacious. Breakfast was a bonus. Very convenient for Path train into Manhattan

Stayed in October 2023