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  5. Reviews of Econo Lodge Inn & Suites Downtown San Antonio Riverwalk Area

Reviews of Econo Lodge Inn & Suites Downtown San Antonio Riverwalk Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1122 S Laredo St, San Antonio, 78204, United States of America

#269 of 309 hotels in San Antonio

Guests' Choice

Review Score

Based on 158 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.1

  • Facilities

    6.2

  • Staff

    6.9

  • Value for money

    6.6

  • Free WiFi

    4.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    5.0
    Spring Break Hotel Review
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There were burn holes in our comforter, mattress cover was noisy and made crunching sound, which was annoying. I didn't feel real safe as we were near the highway but we didn't have any trouble from anyone who walked by the outside of the hotel gate property. Our blow dryer didn't work but they did replace it for us while we were out. With a little more updates to the rooms and a little better quality towels, sheets and shower amenities, it would be a little better. Also not sure what the breakfast was but didn't appear to be much more than packaged pastries, cereal bars, etc.

    Staff was nice and inside the room was clean and partially updated.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Keys wouldn't work. COLD SHOWER - pet deposit WAYYYY TOOO MUCH!!!!!

    Stayed in March 2024

  • Reviewed: February 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I have gone above and beyond trying to get my security deposit back from this hotel. After day 7 when deposit had not returned to my account I literally went to office and at that point was advised it may take up to 20 days. Yesterday, day 20, I spoke with front desk rep and was told deposit was never even set up to be returned to my account. I left him my number to contact me once that was set up. No call. So here again, I contacted them today and was told they didn't know when the manager would be in. And again left my information so I could be contacted by someone. I mean I don't know what else to do to get my security deposit back.

    Stayed in November 2023

  • Reviewed: January 7, 2024

    5.0
    Ok, Had to ask for towels, no soap to wash your hands!
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night

    Breakfast was poor! No bagels, just bread and cereal!

    Size of room!

    Stayed in January 2024

  • Reviewed: January 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The things I did not like is that for some reason the hot water was not really hot it was just warm and the outside of the hotel did look a lot more run down than the inside and they say free breakfast but just cereal and toast I don't call that a free breakfast I call that just being lazy

    The rooms are really nice clean comfortable bed and everything was really nice in the restroom and in the bedroom

    Stayed in January 2024

  • Reviewed: November 12, 2023

    5.0
    100$ deposit
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wanted 100$ deposit none of the other hotels I stay at want a drposit

    Good location

    Stayed in November 2023

  • Reviewed: October 16, 2023

    7.0
    Good
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Restroom door hard to close. Shower curtain too short which caused to much water on floor. Only one medium size towel in room.

    Location was close to Down town/South Town.

    Stayed in October 2023

  • Reviewed: July 31, 2023

    5.0
    Fair
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough parking spots. They want you out on time but didn’t want any to clean the rooms and don’t have a decent breakfast at all.

    They were nice ppl

    Stayed in July 2023

  • Reviewed: June 6, 2023

    5.0
    Fair
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The TV only has some limited channels. The "free food" wasn't what we were expecting. ( it was froot loops and rasin brand and some bread) The coffee wasn't that good.

    I liked the pool. The beds were comfy. The rooms were pretty clean.

    Stayed in June 2023

  • Reviewed: May 16, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was clean but I killed two cockroaches

    Stayed in May 2023

  • Reviewed: March 21, 2023

    7.0
    it was okay and the cost was reasonable
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    needed more towels and toilet paper

    close to location

    Stayed in March 2023

  • Reviewed: March 17, 2023

    5.0
    Stay was ok due to just used the room to shower and sleep
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The main door to the room opened in the middle of night . Someone could have just walked in. the web site started breakfast would be included and it did not have any

    Stayed in March 2023

  • Reviewed: March 16, 2023

    5.0
    you get what you paid for
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    a mattress is still with the plastic wrap NO breakfast provided even though it is said to be provided when booking

    convenient in the heart of downtown San Antonio

    Stayed in March 2023

  • Reviewed: March 13, 2023

    5.0
    When I walk in there there was some trash on the sink, mirror was all dirty and dusty.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    The mirror and the room was dirty.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Musty odor from air conditioner

    Room was clean

    Stayed in March 2023

  • Reviewed: June 14, 2022

    7.0
    Good for the most part
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    loud and boisterous people coming upa n down stairs all night

    clean

    Stayed in June 2022

  • Reviewed: February 14, 2022

    5.0
    Honestly, this wasn’t the worst place we have stayed. it was actually enjoyable besides the other things.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked the booking expecting to have a bathtub, with us not having one at home only a shower I was really looking forward to this. they only had a shower. the tv only worked on one channel and then stopped working on the second day. only the bottom plug worked in the hotel not the top ones. the paint job was very sloppy in the rooms. the cleaning wasn’t the best. there was graffiti on the bathroom mirror. the toilet didn’t have a lid, so when showering we had to place clean clothes on the floor. the mini fridge made a loud aggressive noise. oh also we booked a room with queen beds. the have a queen bed at home. the beds in the room were 100% smaller than a queen. they seemed like a full.

    I liked that it was easy accessible to things in the city like Market square and AT&T center.

    Stayed in February 2022

  • Reviewed: February 14, 2022

    5.0
    Rough hotel
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The whole hotel is in pretty bad disrepair. The door locks were particularly shady.

    Room was clean, staff was nice

    Stayed in February 2022

  • Reviewed: February 4, 2022

    5.0
    Fair
    • Business trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds, and last morning keys didn't work, office closed till 8am?????

    Price and location

    Stayed in February 2022

  • Reviewed: January 17, 2022

    7.0
    Think twice
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    First of all, I tried to communicate with them through Booking chat... They didn't answer me... I had to call to consult about the offer of towels, minibar and microwave since I couldn't find this information in the reservation... When I called, a very polite girl said kindly and informatively that there was no breakfast, it disappointed me a little because it was detailed at the reservation. Finally, when we checked in, a very inelegant young man was extremely rude to us because we asked about breakfast, and he said that he could cancel our reservation and we could look for another place at 1am!!!!!!

    It was an ordinary motel, we liked the organization and cleaning of the place, we stayed two days and they cleaned it twice.

    Stayed in January 2022

  • Reviewed: December 12, 2021

    7.0
    In general we were happy with the room but will not return to this particular location.
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We did not like that the front desk person did not tell us that the front office was closed until 8am! We were trying to check out at 7 an found a note on the door! Also tried to call the front desk and no answer. Needless to say our trip was a little delayed. There also was the tiny detail of having shampoo but no hair conditioner. We of course had our personal packed but this location was not our destination we just stopped in to get some much needed rest.

    I loved that it was equipped with a mini fridge, microwave, and the mini coffee maker. It had plenty of towels and was very clean. The room also had plenty of places to connect your devices without needing a wall box!

    Stayed in December 2021

  • Reviewed: March 26, 2024

    1.0
    Very Poor
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed, restroom, air conditioning, smell bad

    Microwave, refrigerator

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    I liked location and was close by to everything I needed.
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Decent price and close to sights

    Close to sights

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Good for a last minute thing not enough parking
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was not that clean drawer were dirty linen was hair on them

    Could have been much better not just bread

    Stayed in March 2024

Showing 1 - 25

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