1122 S Laredo St, San Antonio, 78204, United States of America
#269 of 309 hotels in San Antonio
Guests' ChoiceBased on 158 hotel reviews
5.9Cleanliness
6.6
Comfort
6.7
Location
7.1
Facilities
6.2
Staff
6.9
Value for money
6.6
Free WiFi
4.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Jill
United States of AmericaThere were burn holes in our comforter, mattress cover was noisy and made crunching sound, which was annoying. I didn't feel real safe as we were near the highway but we didn't have any trouble from anyone who walked by the outside of the hotel gate property. Our blow dryer didn't work but they did replace it for us while we were out. With a little more updates to the rooms and a little better quality towels, sheets and shower amenities, it would be a little better. Also not sure what the breakfast was but didn't appear to be much more than packaged pastries, cereal bars, etc.
Staff was nice and inside the room was clean and partially updated.
Stayed in March 2024
Reviewed: March 16, 2024
Samantha
United States of AmericaKeys wouldn't work. COLD SHOWER - pet deposit WAYYYY TOOO MUCH!!!!!
Stayed in March 2024
Reviewed: February 7, 2024
Raymond
United States of AmericaI have gone above and beyond trying to get my security deposit back from this hotel. After day 7 when deposit had not returned to my account I literally went to office and at that point was advised it may take up to 20 days. Yesterday, day 20, I spoke with front desk rep and was told deposit was never even set up to be returned to my account. I left him my number to contact me once that was set up. No call. So here again, I contacted them today and was told they didn't know when the manager would be in. And again left my information so I could be contacted by someone. I mean I don't know what else to do to get my security deposit back.
Stayed in November 2023
Reviewed: January 7, 2024
Douglas
United States of AmericaBreakfast was poor! No bagels, just bread and cereal!
Size of room!
Stayed in January 2024
Reviewed: January 6, 2024
Matthew
United States of AmericaThe things I did not like is that for some reason the hot water was not really hot it was just warm and the outside of the hotel did look a lot more run down than the inside and they say free breakfast but just cereal and toast I don't call that a free breakfast I call that just being lazy
The rooms are really nice clean comfortable bed and everything was really nice in the restroom and in the bedroom
Stayed in January 2024
Reviewed: November 12, 2023
Jeff
United States of AmericaWanted 100$ deposit none of the other hotels I stay at want a drposit
Good location
Stayed in November 2023
Reviewed: October 16, 2023
Aguilar
United States of AmericaRestroom door hard to close. Shower curtain too short which caused to much water on floor. Only one medium size towel in room.
Location was close to Down town/South Town.
Stayed in October 2023
Reviewed: July 31, 2023
Jana
United States of AmericaNot enough parking spots. They want you out on time but didn’t want any to clean the rooms and don’t have a decent breakfast at all.
They were nice ppl
Stayed in July 2023
Reviewed: June 6, 2023
Sonja
United States of AmericaThe TV only has some limited channels. The "free food" wasn't what we were expecting. ( it was froot loops and rasin brand and some bread) The coffee wasn't that good.
I liked the pool. The beds were comfy. The rooms were pretty clean.
Stayed in June 2023
Reviewed: May 16, 2023
Edson
United States of Americathe room was clean but I killed two cockroaches
Stayed in May 2023
Reviewed: March 21, 2023
Maria
United States of Americaneeded more towels and toilet paper
close to location
Stayed in March 2023
Reviewed: March 17, 2023
Nancy
United States of AmericaThe main door to the room opened in the middle of night . Someone could have just walked in. the web site started breakfast would be included and it did not have any
Stayed in March 2023
Reviewed: March 16, 2023
Haifang
United States of Americaa mattress is still with the plastic wrap NO breakfast provided even though it is said to be provided when booking
convenient in the heart of downtown San Antonio
Stayed in March 2023
Reviewed: March 13, 2023
Aurora
United States of AmericaThe mirror and the room was dirty.
Stayed in March 2023
Reviewed: March 13, 2023
Ricky
United States of AmericaMusty odor from air conditioner
Room was clean
Stayed in March 2023
Reviewed: June 14, 2022
Melissa
United States of Americaloud and boisterous people coming upa n down stairs all night
clean
Stayed in June 2022
Reviewed: February 14, 2022
Kelly
United States of AmericaI booked the booking expecting to have a bathtub, with us not having one at home only a shower I was really looking forward to this. they only had a shower. the tv only worked on one channel and then stopped working on the second day. only the bottom plug worked in the hotel not the top ones. the paint job was very sloppy in the rooms. the cleaning wasn’t the best. there was graffiti on the bathroom mirror. the toilet didn’t have a lid, so when showering we had to place clean clothes on the floor. the mini fridge made a loud aggressive noise. oh also we booked a room with queen beds. the have a queen bed at home. the beds in the room were 100% smaller than a queen. they seemed like a full.
I liked that it was easy accessible to things in the city like Market square and AT&T center.
Stayed in February 2022
Reviewed: February 14, 2022
Misty
United States of AmericaThe whole hotel is in pretty bad disrepair. The door locks were particularly shady.
Room was clean, staff was nice
Stayed in February 2022
Reviewed: February 4, 2022
Alfredo
United States of AmericaBeds, and last morning keys didn't work, office closed till 8am?????
Price and location
Stayed in February 2022
Reviewed: January 17, 2022
Isis
BrazilFirst of all, I tried to communicate with them through Booking chat... They didn't answer me... I had to call to consult about the offer of towels, minibar and microwave since I couldn't find this information in the reservation... When I called, a very polite girl said kindly and informatively that there was no breakfast, it disappointed me a little because it was detailed at the reservation. Finally, when we checked in, a very inelegant young man was extremely rude to us because we asked about breakfast, and he said that he could cancel our reservation and we could look for another place at 1am!!!!!!
It was an ordinary motel, we liked the organization and cleaning of the place, we stayed two days and they cleaned it twice.
Stayed in January 2022
Reviewed: December 12, 2021
Brígido
United States of AmericaWe did not like that the front desk person did not tell us that the front office was closed until 8am! We were trying to check out at 7 an found a note on the door! Also tried to call the front desk and no answer. Needless to say our trip was a little delayed. There also was the tiny detail of having shampoo but no hair conditioner. We of course had our personal packed but this location was not our destination we just stopped in to get some much needed rest.
I loved that it was equipped with a mini fridge, microwave, and the mini coffee maker. It had plenty of towels and was very clean. The room also had plenty of places to connect your devices without needing a wall box!
Stayed in December 2021
Reviewed: March 26, 2024
Esmeralda
United States of AmericaBed, restroom, air conditioning, smell bad
Microwave, refrigerator
Stayed in March 2024
Reviewed: March 23, 2024
Alexandra
United States of AmericaDecent price and close to sights
Close to sights
Stayed in March 2024
Reviewed: March 21, 2024
Jinx
United States of AmericaRoom was not that clean drawer were dirty linen was hair on them
Could have been much better not just bread
Stayed in March 2024
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