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3830 Crescent Street, Queens, NY 11101, United States of America
January 10, 2016
January 3, 2016
눉The walls of the rooms were like paper because I can hear everything - doors slamming People talking laughing - we had to ask for a shower curtain because the there was none in the bathroom- I did not sleep well because of the noise in the morning- I had to call the front desk and complaint about the noise. I thought the price was reasonable but I wouldn't stay there again.
January 9, 2016
눉The rooms were clean and I would have given it a better rating, however the downfall is that the dining area was dirty and grim, there were cockroaches!!! When checking out the receptionist was on the phone and decided to check me out without consulting me. I wanted to pay by cash, however because he was busy on the phone he took payment from my card, which was infuriating. He told me that I should have said!! He rectified the payment, however I am still awaiting for my bank statement to see whether they charged me for the hotels error!
눇The hotel was within walking distance of local shops, restaurants and transport. Staying on the outskirts of New York is a cheaper option, this hotel is value for money. Time square was a few stops away (15-20 minutes) So it was not a long distance getting to and from the city centre, which as good. Had a good view from our room. Staff were friendly, they helped print out tickets and boarding pass free of charge and provided information on excursions/sightseeing. We booked a coach trip to the Woodbury Common outlet shopping, which the hotel helped with, they were very efficient.
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