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1185 Eastern Boulevard, Montgomery, AL 36117, United States of America
October 25, 2015
October 21, 2015
눉First this is a knights inn not a ramada for good reason room not clean two towels full-length mirror sideways on the bathroom door toilet paper holder nonexistent Carpet trim on wall falling off sticky bathroom floor Control door on air-conditioner broken all inside rules with lots of fumes from the pool
October 22, 2015
눉To begin, this hotel is actually not a Ramada Inn as advertise (even on this survey, it is called Ramada Montgomery). It is actually called the Knight's Inn and, as we were told, it has not been a Ramada Inn for approximately a year. I don't understand this. Further to this, when turning down our sheets, we noticed that the bottom sheet had a fair amount of hair on it from past guests (we presumed). While the staff was very quick to respond to our request for clean sheets, we also noticed a stain of a dubious nature on the mattress protector. We were told that the protector was 'clean' and had to make an additional request that they change that also. Such a request should not have to be made. The carpet looked new, but the furniture was outdated. We had no coffee, cream or sugar in the room (even though there was a coffee maker). There was no soap or other toiletries either. In other words, the room was not the least bit prepared for guests.
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