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1640 Cedar Street, Raton, NM 87740, United States of America
June 29, 2016
June 20, 2016
눉We booked on-line and requested adjoining rooms because we're travelling with a 90 year old woman with dementia, preferably handicapped room. When we arrived, we were told we had two rooms on the third floor in a building without an elevator! No way a 90 year old woman could have climbed the stairs. Fortunately the desk clerk took pity on us and found rooms on the first floor (not adjoining). We were told that all Booking.com rooms are on the third floor. Lesson learned: don't use Booking.com if you have a special request. We had also made the same request on Booking.com for a stay in Amarillo, TX, the same trip. There we got one room on the 4th floor, and one on the 1st floor. No apologies for ignoring our request.
June 22, 2016
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