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8-08 Queens Plaza South, Queens, NY 11101, United States of America
August 15, 2016
눉Didn't like that parking was $27. Also wasn't happywith room at all. It looks like a fairly new place on line, but once I got there , I could see the room was all damaged.but most off all , the room was infested with flies and mosquitos. So I couldnt sleep at all. I checked in at midnight because of my delayed flight. When I walked in I notices 1 fly so I killed it and tried going to sleep, at around 3am I felt like there were things crawling on me ,I wake up and see nother fly , so I wasn't about to chase it knowing that I had to be up at 6am for a very important business meeting.so I barely got and sleep. When I woke up in saw that there were at least 4-5 flies and a few mosquitos as well swarming around the room. So as I checked out I mentioned it to the girl at the front desk, she says " oh I'm so sorry sir, you should have called us right away and we would have gladly changed your room, and thank you for letting us know, we will inform cleaning crew". So I look at her and say " are you serious, is there a manager or someone I can talk to ?" She says no sorry, but thanks for letting us know. I was beyond fuming , but had a very important meeting that I flew in for with no sleep I was not about to get into it with her there, but just fyi...this place DOES NOT CARE ABOUT CUSTOMER SERVICE, I don't even think they know what that means.
August 10, 2016
눇Room and rooftop bar. Free shuttle service. Friendly staff.
August 11, 2016
눉No sound proof and they have a nightclub, you can hear everything from the music of the club to the next room conversation. The mattress is sunk in the middle. Uncomfortable bed. Very difficult to sleep in weekends. Not for business travelers. Overrated
눇Good breakfast and friendly staff.
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