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2 Buffalo Avenue, Niagara Falls, NY 14303, United States of America
January 14, 2016
눉We have visited the Red Coach for 20 years. This last experience was negatively affected by obvious cuts in the operation. I was particularly displeased with the 5% gratuity for housekeeping added to your bill. We stayed two nights. The second day, the housekeeper literally spent less than 5 minutes in our suite. She arrived only after two calls to the front desk. If there is a next time that I stay here, I will be tempted to reserve a different room for each night of the stay. At least then, they will earn their 5% of the total bill gratuity. Given that only four rooms were occupied on one of the nights that we stayed there, the pricing for this facility in the winter is way out of line. The last thing that irritated me was the fact that our dinner bill contained a $1 surcharge because I changed the sides that accompanied my steak. A dollar isn't much but come on. Really.
눇The location along the Niagara River immediately upstream from the American Falls. The Inn itself is magnificent. The restaurant is gorgeous and the free breakfast allows you to order anything that you want off a fantastic menu.
January 2, 2016
눇Close to the falls. Great room. Great food. Great staff.
January 4, 2016
눉The only thing I would say that was somewhat negative was the food was not very hot when we ate at the restaurant. It tasted very good but just wasn't hot. Plus they had ran out of a few things on the menu we wanted to try.
눇The Inn was beautiful and the location was great. The staff was very friendly and the rooms were very nice and clean..
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