North 1101 Columbia Center Boulevard, Kennewick, WA 99336, United States
#12 of 16 hotels in Kennewick
Guests' ChoiceBased on 1051 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.4
Staff
8.1
Value for money
8.0
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Matthew
United StatesLocation, price, breakfast.
Stayed in April 2024
Reviewed: 9 April 2024
Linda
United StatesPool and hot tub not open
Room was clean and staff was great
Stayed in April 2024
Reviewed: 21 February 2024
Hans
NetherlandsThe breakfast products
The location
Stayed in January 2024
Reviewed: 18 February 2024
Cheryl
United StatesThe construction
Location
Stayed in February 2024
Reviewed: 9 February 2024
Deborah
United StatesThere was only the one Red Lion Sign. We weren't sure it was the right place.
It was two rooms with a California King bed. A very fancy hotel, once. It looked as if times had shut down the bar, restaurant. The pool area was awesome.
Stayed in January 2024
Reviewed: 7 February 2024
Michelle
United StatesNo hot tub
Location ws great
Stayed in January 2024
Reviewed: 5 February 2024
Valerie
United StatesSee above
Overall, a surprising level of comfort for the price. Because of my work, I try to stay within my per diem allotment and so cannot indulge in the luxury "leading" properties. This Red Lion though had several things really in its favor: comfy bed with extra pillows and blankets per my request, a GOOD breakfast with fresh, hot food, a redone bathroom with a large solid countertop so all of our (many) medications and toiletries were accessible, and really nice modern common areas. I would have given everything a 10 but the room was a bit shabby (torn carpet) and there was no bread decaf at breakfast. Picky, I know! Very very comfy, and for the price a I would absolutely go back
Stayed in February 2024
Reviewed: 2 February 2024
Amanda
United StatesWas very outdated and the part i was staying in was being remodeled
Location, comfortable, price
Stayed in January 2024
Reviewed: 29 January 2024
Slovak54
United StatesThis is an older facility, and things are a bit dated.
Although this is an older facility and a bit dated, it was clean and comfortable enough. Very good for the price I paid! The breakfast was better-than-average with scrambled eggs, potatoes, and sausage. The dining area was quite lovely.
Stayed in January 2024
Reviewed: 23 January 2024
Nancy
United StatesYou can see where the hotel is aging and facility services have deminished
Stayed in December 2023
Reviewed: 28 December 2023
Kiesha
United StatesNo elevator and had to carry all of our things upstairs. Car was broken into, and some items stolen out of car. It was freezing outside and had to walk through an outdoor foyer to get to our rooms. Didn't like that at all. TV was broken and has lines across the screen.
Room was decent. Breakfast was good. Building and cafeteria was modern and nice. Loved that there were not many people. Great location for getting around to different areas of tri-cities with lots of options for food.
Stayed in November 2023
Reviewed: 27 December 2023
Barbara
United StatesThe carpet didn’t seem clean.
The staff was friendly, checkin was very quick, and the beds were comfortable. Just needed a spot to stop for the night.
Stayed in December 2023
Reviewed: 20 December 2023
Darryl
CanadaLocation is amazing. Property is old and dated. They have done some updates but still feels very dated as you walk around. Front office staff were not friendly, breakfast was ok. Most of security lights around parking lot were burnt out. seems like the property is about to close down...
Stayed in December 2023
Reviewed: 13 December 2023
Aaron
United StatesThe value and friendly staff
Stayed in November 2023
Reviewed: 27 November 2023
Lisa
United StatesGetting more run down. We requested no adjoining room, guess what we got...so hubby went to front desk...they moved us to a smaller, more run down room. Wasn't worth it to complain again. He did ask for the room we usually get and she flat out said no way. 4th stay there and you treat us poorly....not impressed.
Great location, breakfast is good
Stayed in November 2023
Reviewed: 26 November 2023
Leslie
United StatesBed mattress had a crater 2foot wide and 1foot deep on one side of bed..Shouldn't of gotten by housekeeping or maintenance Moved to another room.. Great mattress...
Location..
Stayed in November 2023
Reviewed: 25 November 2023
Angela
United StatesThe toilet didn't flush well at all. The windows were dirty enough you couldn't see out of them. The room was dark and not all the light bulbs worked.
The size of the room was nice.
Stayed in October 2023
Reviewed: 21 November 2023
Barbara
United StatesThe hall carpet had a lot of crumbs - dropped food? It was still there in the morning. One of the heaters was very noisy so we just turned it off.
Great value and location. Very comfortable room and bed. Delicious coffee and hot, delicious breakfast.
Stayed in November 2023
Reviewed: 14 November 2023
Nancy
United StatesThe breakfast was okay...no bacon, cold eggs. But to be fair we were late to breakfast. Location was perfect for our visit.
Stayed in November 2023
Reviewed: 31 October 2023
Barbara
United StatesNo night time lighting on the pathway across the landscaped area from our room area to the office. Inoperable ice machine on our floor.
Very nice room and delicious breakfast choices making it a great value! Location of the hotel was very convenient.
Stayed in September 2023
Reviewed: 21 October 2023
Melissa
United StatesThe pillows on the bed were square, fat, hard, and lumpy. It was like they took decorative couch pillows and put a square pillowcase on them. Impossible to sleep on them or without them.
Big room, great price.
Stayed in October 2023
Reviewed: 20 October 2023
Jill
United Statesa little tired and in need of some updating. the breakfast buffet was kind of tasteless, but we made it work.
location and price.
Stayed in September 2023
Reviewed: 19 October 2023
Larry
United StatesRelatively small room. Only one end table next to the bed, which was a pain since we both have CPAPS. Mattress was a little lumpy. The easy chair in the room was old and filthy,
Stayed in a disability-friendly room with a walk-in shower. The room was clean (except the easy chair). HVAC worked fine. Room was quiet. Breakfast had the normal hot options and the surroundings are pleasant.
Stayed in October 2023
Reviewed: 2 October 2023
Elizabeth
United StatesThe slider out to the courtyard was very hard to open and shut. Its very old and the glass was very dirty.
I loved the courtyard.
Stayed in October 2023
Johor Bahru, Malaysia
Grañena de las Garrigas, Spain
Madrid, Spain
Saint-Didier, France
Llaés, Spain
Kuching, Malaysia
Tivat, Montenegro
Beppu, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content