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  5. Reviews of Ruby River Hotel

Reviews of Ruby River Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

700 North Division Street, Spokane, WA 99202, United States of America

#19 of 56 hotels in Spokane

Guests' Choice

Review Score

Based on 941 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 24, 2024

    9.0
    Great hotel and a great location – definitely recommend!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was very noisy outside her room both at night and in the morning – soundproofing could be better to quiet the sounds of other guests (this hotel was full of families coming a youth basketball tournament during our stay) as well as maid staff being quieter in the morning.

    This hotel was perfectly situated in the area we wanted to be near downtown Spokane and near the Spokane Arena for a concert we attended. Highly recommend this hotel. Room was super clean. Overall a good experience.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    9.0
    Great location and hotel by Gonzaga.
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Resturant was a little slow on service but it was a bit packed that night.. Food was nice and hot though.

    Excellent hotel with an amazing staff. Very nice recently redone rooms. Location was our major choice as we could walk out the back into Gonzalo University to see the ballet at the theater. Less than 150 yards away. Seeing all the cars looking for parking as we walked by was confirmation we choose well. Had a wonderful dinner there before the show and drinks afterwards. We will be back!

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Clean, comfortable and centrally located.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Prove point a bit high for the room.

    Good value centrally located to downtown. Good restaurant and safe location.

    Stayed in December 2023

  • Reviewed: January 30, 2024

    8.0
    It’s was ok
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bar

    Location

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Relocation reconnaissance
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Rooms were clean and comfortable but a bit spartan. Could use an armchair.

    Location Great shower Restaurant-the Osprey

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were kind

    Stayed in December 2023

  • Reviewed: November 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Premium Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    I was a little disappointed that they now charge for breakfast as it used to be included but I would still return.

    Hotel is clean, staff are helpful, hot tub was wonderful, happy hour was good. The location is great, right on the river with the walking path right outside.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    8.0
    Been there before and will be back again
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I was a Loooooong way from the front desk

    Very nice refurbishment. Bar was a nice upgrade. Staff great

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Room was very spacious and easy to find. check in was very fast and staff were very nice

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Wonderful staff, great rooms, and made us feel at home.
    • Leisure trip
    • Group
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was pretty great!

    The breakfast was so good! It was worth the $15/person! I really liked the buffet, the lighting in the room was comfy, I just wish we had more time to spend in the hot tub and pool! Thank you

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Stay on the view side was beautiful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, great bed

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Decent and at a fair price.
    • Business trip
    • Group
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room has old furniture. There was no hair dryer, which is a necessity for me.

    Location was excellent. Staff was friendly and offered good serviced

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    Great place if visiting Gonzaga and easy walk to town.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We paid extra for the breakfast but it was not that great. The bed was not made that well.

    The pool area was really attractive. The rooms were spacious. The hotel is right on the river and it looks like the area was formerly industrial. Nevertheless, it is right next to Gonzaga University.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Ok
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t sure if sheets on bed were actually clean as the bottom sheet was inside out and top sheet had short end at head of bed. Sheets were also wrinkled like they had been already slept in.

    Locale

    Stayed in September 2023

  • Reviewed: September 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room decor, comfy bed, great service. Will stay here again.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    I would stay here again
    • Leisure trip
    • Solo traveler
    • Premium Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The toilet was lose and wobbled! It was reported to the front desk.

    Location was great, bed was comfortable and it was clean

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    It was a family shopping trip. The stay was fine.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Nice location, amenities

    Stayed in August 2023

  • Reviewed: September 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was told there was a breakfast buffet. Was disappointed, no better than a best western

    Location

    Stayed in September 2023

  • Reviewed: September 11, 2023

    9.0
    Very nice, I would definitely stay again.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    I was not too fond of the restaurant being closed so early. The bar was open, which was great, but I had kids with me. it would have been nice to sit in a booth and eat as opposed to our room

    I loved the layout. It definitely met my expectations and some.

    Stayed in June 2023

  • Reviewed: September 9, 2023

    8.0
    A decent hotel close to the highway and to the city center
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room had view to the neighbouring wall. The housekeeping waked us up in the morning.

    Good location, comfortable beds, spacious room, friendly staff, free parking option.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a bigger hotel are room was pretty far away from the restaurant, pools, etc.

    Lots of things to do at the hotel. A great location

    Stayed in August 2023

  • Reviewed: September 5, 2023

    9.0
    Clea, comfortable and convenient!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only negative is that I had to wait about 15 minutes to check in as they were short staffed and the receptionist was working alone and had stepped away from her desk.

    Very clean and comfortable! Pillows were amazing! Great location, close to downtown Spokane but out of the crowds.

    Stayed in August 2023

  • Reviewed: September 5, 2023

    8.0
    It was just an overnight not a destination.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    We just stayed one night for rest on our trip to Lewistown MT.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Good, as usual.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The Ruby needs some help with their pillows. In a word, they’re awful. There is no configuration - solo pillow, pillow stack, half stack - that’s genuinely comfortable. If you’re able, I recommend packing your own pillow when you stay here.

    Love, love the location. The river walk trail is the reason I stay here every time I’m in town.

    Stayed in September 2023

Showing 1 - 25

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