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8402 South Hosmer Street, Tacoma, WA 98444, United States of America
September 22, 2015
눉Smelly hallway--heavy deordarizing efforts which thankfully did not transfer to room. I was there 5 nights and the sound transfer between rooms and floors was terrible. It sounded like people running every evening. Finally figured out they were just walking down the hallways or around their rooms.
눇High marks for the Housekeeping staff--they do a fantastic job cleaning room (despite the stained upholstered chairs).
September 19, 2015
눉First time at a red lion made motel 6 look like a top of the line high class establishment!!!! not exaggerating at all!!! Disgustingly filthy throughout entire building. Pool was filthy even after "maintenance", which from what we saw maintence was a guy coming in to open the pool &sticking a cold hose in the hot tub as people were coming in to use it, never filled towel rack ,didn't pick up garbage ,or do anything else& immediately left. Pool room was the worst, pink mold everywhere mud all over floor garbage dead bugs thick filth an pink mold take awhile to build up I'm guessing nothing had been cleaned in at least 3 months or more. No towels in pool or gym either day, water dispensers empty cup dispenser empty. Thick dirt on carpets, mold everywhere and haze on all windows throughout building indicates very poor maintence. Room was covered in pink spots where it had been touched up in a different color. Huge lump in bed,made sloppy,sheets extremely wrinkled. It's quite obvious the staff is not cleaning anything by the thickness of the filth. Complaining to front desk got us 30$ refund off of 150$ room. Still way overpriced for such a low class establishment. I wrote to corporate a week ago allowing time for them to reply before I left a review, it has been a week with no reply except to let me know it was received &will be responded to in the order it was received. Our first time at red lion will be our last! I want to add we are not picky or snobby & my husband has lived&worked in gross places so he's nearly impossible to gross out but even he was thuroughly disgusted by this place. We were planning to camp & we wished we would have , it would have been much more sanitary. The chairs in our room were so stained &dirty neither of is would even sit on them. Gross stuff was running down bathroom walls around toilet &sink. View of freeway exit &dumpster.
눇Could not find one thing at this hotel that was even half way acceptable ..... even by our low standard. The staff was fairly smiley &polite as they told us how they couldn't help with our complaints. The toilet and shower were actually clean ( but that was the only thing in the whole hotel.)
September 20, 2015
눉The TV didn't work and when we asked for help they questioned us multiple times until sending someone up to help us. He then proceeded to complain about how it's the 40th TV he had to replace in the hotel that day. The windows didn't hwv sunlight proof covers so it was bright in the room the whole time. The wifi cut out multiple times and had a weak signal. If you like hot breakfast (eggs, bacon, sausage, etc.) then don't go on a Friday cause they don't serve it.
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