1635 Candelaria Boulevard Northeast, Albuquerque, NM 87107, United States of America
#112 of 137 hotels in Albuquerque
Guests' ChoiceBased on 1038 hotel reviews
6.4Cleanliness
7.0
Comfort
7.0
Location
6.8
Facilities
6.6
Staff
7.7
Value for money
6.9
Free WiFi
7.4
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End of dialog contentReviewed: April 14, 2024
Karina
RomaniaVery poor accommodation. Dirty rooms, same bathroom. The rooms smelled very badly of cigarette smoke. I don't recommend.
Stayed in April 2024
Reviewed: March 28, 2024
Sankalp
United States of AmericaBREAKFAST AREA WAS TOO CONGESTED
ROOM WAS CLEAN
Stayed in March 2024
Reviewed: March 19, 2024
Robert
United States of AmericaThe bathtub had black stuff like mold on the bottom seam. No coffee had to go to the front desk. Bed was short seeded. No coffee cups Checkin took over ten minutes even with a reservation
Stayed in March 2024
Reviewed: February 22, 2024
Cheryl
United States of AmericaTV did not work in two of our three rooms, morning staff was not helpful or friendly
Check in staff
Stayed in February 2024
Reviewed: February 17, 2024
William
United States of AmericaLocation
Indoor pool
Stayed in February 2024
Reviewed: February 10, 2024
Cathy
United States of AmericaThe bathroom was a bit small with a shower and toilet was a bit tight. With more room it would be easier to bath children. The exterior of the property could use a little TLC. The pet area was sufficient however, it needs a little maintenance with cleaning up after those guests who do not clean up after their pets.
Rooms were clean easy location.
Stayed in February 2024
Reviewed: January 30, 2024
Michael
United States of AmericaPool and hot tub were dirty and gross.
Stayed in January 2024
Reviewed: January 25, 2024
Dragondice
United States of AmericaTried to check-in early but was greeted by a very unfriendly owner/manager. Came back and the experience was much better. it's right off the highway and you will hear traffic if facing that side of the hotel.
The parking was ample and most of the staff was pleasant. Room was a good size and good for a stay.
Stayed in December 2023
Reviewed: November 23, 2023
Garcia
United States of AmericaI didn’t like that I was charged twice for the same stay. When I brought it to the hotel’s attention they said there’s nothing they can do about it … waiting to hear back from booking.com
Stayed in November 2023
Reviewed: November 20, 2023
Charlotte
United States of AmericaThe floors were uneven and were not carpeted.
King size bed was comfortable. Everything was clean. Your staff was excellent!
Stayed in November 2023
Reviewed: October 22, 2023
Amanda
United States of AmericaVery noisy but inside and outside the room and hotel. Small breakfast facility.
Very clean room and facilities. Spacious room.
Stayed in October 2023
Reviewed: October 20, 2023
Juliana
United States of AmericaI didn’t like that our room was noisy because it’s close to I-25. The door wouldn’t close all the way, it looked like if someone has tried getting in there before. I didn’t feel safe and I didn’t feel safe leaving my personal belongings. When I showered the shower had a squeaky sound. The pillows were stiff and the pool was really cold.
I like that it has floor instead of carpet. The breakfast was good and it was clean.
Stayed in October 2023
Reviewed: October 9, 2023
Patricia
United States of AmericaPool and hot tub, the water looked dirty didn't consider using it! Young staff at front desk during breakfast was more interested chatting with staff and using her phone. Since coffee was served in lobby for breakfast, I mentioned that both decanters were empty, she didn't acknowledge us and continued talking to coworker. Once she did acknowledge me if felt as if I was disturbing her! When she finally made the coffee, I mentioned that it was done to refill decanters while she was sitting at the front desk and no acknowledgment again since she was on phone and/or chatting with coworker. I finally poured coffee in decanter and my coffee cup, which she gave Me a strange look at doing her duties. Maybe this young lady needs a different job than hospitality. However, when checking in, we had a wonderful experience with the young lady at the front desk! So welcoming!
Housekeeping was awesome!
Stayed in September 2023
Reviewed: September 18, 2023
Yoder
United States of AmericaThe only bad thing was location but there's nothing they can do about that.
Room was great. Bed was very comfortable and the TV was pretty good.
Stayed in September 2023
Reviewed: September 5, 2023
Christopher
United States of AmericaIn a kinda gettoey area of Albuquerque and the television was not working. Staff did come to my room immediately when I called the front desk and fixed it!
It was close to I-25
Stayed in September 2023
Reviewed: August 28, 2023
Simms
United States of AmericaThe smell of cigarette smoke in my room.
It was a good stay. But my room smelt like smoke.
Stayed in July 2023
Reviewed: August 9, 2023
Denise
United States of AmericaThe door to our room was not a solid close, you could literally pull on it while 'closed' and it would move 1 inch. There was a good sized gap at the bottom of the door where something could easily be slid under (like a mirror or other item. We were unable to connect to the wifi.
It was conveniently located next to the interstate. Check in was easy.
Stayed in August 2023
Reviewed: August 6, 2023
From
LithuaniaNo internet. Breakfast place is just too small for such large hotel.
Stayed in August 2023
Reviewed: August 3, 2023
Elizabeth
United States of AmericaThe hotel was fine for the one night stop sleepover while on a road trip.
Stayed in July 2023
Reviewed: July 30, 2023
Cantrell
United States of AmericaIt is not a prime location. No elevators to the second floor. Priced to high!
Stayed in July 2023
Reviewed: July 24, 2023
Aspen
United States of Americalimited breakfast and small dining area. spa jets didn’t work and the rooms ran a little warm
Stayed in July 2023
Reviewed: July 23, 2023
Nallely
United States of AmericaShower squeaked. Stairs are wobbly
Front desk was super friendly.
Stayed in July 2023
Reviewed: July 22, 2023
Darius
United States of AmericaNoticed small bugs at night
It was clean and nice
Stayed in July 2023
Reviewed: July 20, 2023
Michael
United States of AmericaWas a little noisy now and again during the night.
Pleasant staff and cleanliness!!
Stayed in July 2023
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