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4975 Valley West Boulevard , Arcata, CA 95521, United States of America
August 15, 2016
눉Too had they can't give me a refund or even a discount for not showing up the first night due to my flight got cancelled from San Fran to Eureka/Arcata. It's very foggy and too dangerous for us to land so the united Air pilot decided to turn around and go back to San Fran after trying to land 3 times. I wish Red Roof Inn and booking.com are more considerate of my situation.
눇I like the location it's close to Humboldt University. The staff are friendly and I feel safe being there.
August 14, 2016
눉Hotel is in need of some cosmetic updates, hallway carpet and breakfast areas are very outdated.
August 14, 2016
눉The in-room coffee maker came with a USED, smelly coffee pack in it. It was disgusting. The upholstered furniture was shabby and worn through from wear, as well as the bedspread-- OLD and DIRTY. The bathroom door casing was chewed to pieces and large splinters, and was painted over rather than repaired. The bathroom sink was cracked. The room smelled and the carpet appeared to be dirty. Parking lot security was non-existent ! The activity outside alone was enough to make me never stay there again. Staff (or someone) entered my room TWICE WITHOUT my permission while I was out. The staff accused me of not leaving on time and not paying-- locked me out of my room. I proved them INCORRECT with my printed copy of my Booking.com reservation. They wasted my gas, my vacation time and it took FIVE times to explain the correct amount of money I owed them until they would give back the money they overcharged me... that took over an hour alone!!! This place should NOT be on the map!!!!
눇Not much of ANYTHING. These people should have paid for my gas and time when they demanded I drop what I was doing and return to the motel immediately-- I was visiting with my adult son at the time they called me. They actually locked me OUT of my room.
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