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Reviews of Red Roof Inn Cleveland Airport - Middleburg Heights 2 stars

17555 Bagley Road, Middleburg Heights, OH 44130, United States

#7 of 10 hotels in Middleburg Heights

Guests' Choice

Review score

Based on 684 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    7.8

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 25 March 2024

    7.0
    It was good for the most part
    • Leisure trip
    • Couple
    • Deluxe King Room Disability Access Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Walls were thin, not good communication between staff and management-we requested slate checkout and a hotel staff opened our door while we were still in bed.

    The price point

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Rooms are Nice but Some Guests Smelled Like Weed - Turning Into a Motel 6?
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night

    The bathroom smelled a little like cigarette smoke. And the hallways and elevators smelled a little like weed. They need to enforce the no smoking ban, especially weed. Otherwise, they will attract the wrong guests and repel the right, law-abiding guests and turn Red Roof Inn into a Motel 6.

    Night front desk lady was friendly and efficient.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    Dirty rooms needing update

    Nothing

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Disability Access Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    My room was a little warm because the temperature was set at 76°, once I got that regulated down a bit it was much better

    And the facility was clean and the bed was comfortable. The pillows could have been a little bit better but overall it was fine for the few hours that I was there

    Stayed in March 2024

  • Reviewed: 8 February 2024

    8.0
    good value, location, and nighttime Front desk ladies made the hard pillows worth it!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    The pillows raffle honestly, and the carpets were not vacuumed well

    The staff, especially the front desk ladies at night:)

    Stayed in January 2024

  • Reviewed: 27 November 2023

    7.0
    Room good, pillows not
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    Pillows, to few and very little I had to fold mine in half and my neck still hurts.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    It was outdated. The carpet was stained. The mattress was horrible.

    Good location.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Manager was not very personable

    It was convenient to get to everything.

    Stayed in September 2023

  • Reviewed: 17 October 2023

    8.0
    Spectacular Staff
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The staff went over and beyond to be helpful surpassed all expectations Allowed to have pets

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    The value of the room was proportional to the quality, it was a reasonable distance from the city and it was an easy com
    • Leisure trip
    • Solo traveller
    • Superior King Room First Floor Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The bed and pillows weren’t super comfortable. The faucet in the shower wasn’t attached to the wall and there was some wear and tear on the walls. It also took a while to get checked in.

    The room size was nice and it was fairly clean

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    met our needs
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night

    Sadly, the room smelled of cigarette smoke. Not what you expect from a non-smoking room and hotel.

    Great location, friendly staff, spacious room and pet friendly

    Stayed in October 2023

  • Reviewed: 9 October 2023

    5.0
    Maintenance issues in bathroom sink didn’t drain and leaking pipe in ceiling of shower. Both items brought to staffs att
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Smelled so bad of marijuana in the halls. This was supposed to be a100% smoke free hotel

    The staff were very pleasant

    Stayed in October 2023

  • Reviewed: 13 September 2023

    8.0
    I like staying in the hotel it was pretty nice and near everything
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night

    carpets on the hallways were stain but understandable not too bad and hallways were pretty hot

    breakfast and nice staff. rooms were also clean

    Stayed in June 2023

  • Reviewed: 29 August 2023

    8.0
    Peaceful
    • People with friends
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 7 nights
    • Submitted via mobile

    N/A

    The staff were nice and the people were chill

    Stayed in August 2023

  • Reviewed: 27 August 2023

    6.0
    Ok id do it again
    • Business trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Was not clean enough

    Its a good value

    Stayed in July 2023

  • Reviewed: 20 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds First Floor Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The proximity of restaurants and easy access to the hotel..The staff was exceptional. We love that our fur babies are welcome at Red Roof Inns!!

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe King Room Disability Access Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Need microwave and fridge in the room

    Clean , decent size,

    Stayed in June 2023

  • Reviewed: 31 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Clean , friendly staff . Right by interstate

    Stayed in July 2023

  • Reviewed: 26 July 2023

    8.0
    It was great and the location close to everything we wished to do/ see.
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 2 nights

    Nothing comes to mind

    Front desk staff were excellent, helpful in recommending breakfast locations, directions also given. Check out was quick and efficient.Access to our room was easy and close by

    Stayed in July 2023

  • Reviewed: 19 July 2023

    7.0
    At least staff was EXCEPTIONAL at the front desk.
    • Business trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Mattresses are horrible and the carpet felt moist.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Quick stay for early flight
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Beds not comfortable & no warm blankets!

    Good price & convenient

    Stayed in July 2023

  • Reviewed: 10 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    A little more on the old school look. Building wise plus the night we checked in there was police commotion with someone I believe staying there . Oh no not comforting and they were right by my vehicle. But everything got handled safely.

    Location was gd. Food spots and only a twenty min. Ride into downtown Cleveland

    Stayed in July 2023

  • Reviewed: 7 July 2023

    5.0
    Worked for an inexpensive overnight stay on a long road trip with family and dog.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Smell of pot in hall, everything about it felt old and cheap.

    They accept pets so that’s nice and it was easy to get to from the interstate. Property and everything else about it was what I expected for the price.

    Stayed in July 2023

  • Reviewed: 9 June 2023

    6.0
    what I would expect for the cost
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    uncomfortable bed no microwave no refrigerator

    location

    Stayed in June 2023

Showing 1 – 25

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