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1011 East Houston Street, San Antonio, TX 78205, United States of America
August 15, 2016
눉The website did not mention that I had to pay an extra $15 to park just to park AT THE MOTEL! Hidden fees are very disingenuous and do not accurately reflect the total cost of lodging at this motel. The desk clerk was very detached, cold and calculating. Not very customer friendly. The website does not accurately reflect that I-35 is literally adjacent to the motel parking lot. The traffic noise was intense and persistent. We were accosted by a panhandler just a few yards from the gate to the motel when we attempted to walk to the Alamo. I observed another panhandler pacing outside a nearby motel waiting to stalk other tourists for money. Through-out our stay at this motel there were sketchy characters wandering beneath the I-35 overpass next to the motel or on the sidewalk in front of the motel. If the motel had private security, I never saw anyone. Even with all of these legitimate complaints, my primary objection to this motel is that, taking into account its location and the criminal types that were prevalent near and on the premises, the motel would not permit guests to bring a firearm on the premises. I have a Texas concealed carry license. The fact that a licensed concealed carry holder will not be permitted to protect himself and his family from the obvious criminal elements at this location should be included on the website. I would have made reservations elsewhere if I had received advanced notice of this restriction. I will NOT stay at a Red Roof Inn again.
August 14, 2016
눉For $100 I would expect a refrigerator, microwave,and happier desk clerk. The only thing I saw that gave this Red Roof Inn + was the price.
눇The pool was clean; location was good.
August 15, 2016
눉Room was not swept found hair all around room and bathroom . The toilet wasn't scrubbed and sanitized. Found urine behind toilet at the bottom . Drain to the shower was clogged which caused the water to drain very slow. Considering the type & nature of this industry which is to please it's customers this is unacceptable .
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