5215 West Willetta Street, Phoenix, AZ 85043, United States
#107 of 133 hotels in Phoenix
Guests' ChoiceBased on 1105 hotel reviews
6.1Cleanliness
6.7
Comfort
6.7
Location
6.2
Facilities
6.4
Staff
6.8
Value for money
6.4
Free WiFi
6.8
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End of dialog contentReviewed: 18 March 2024
Kathy
United StatesRoom needed updating. But was clean. Area of town not bad but not good.
There was no breakfast
Stayed in March 2024
Reviewed: 15 March 2024
Jacqueline
United StatesThe location
Very nice and helpful staff
Stayed in March 2024
Reviewed: 13 February 2024
Roxanne
United StatesLots of construction and noises going on.
The style
Stayed in February 2024
Reviewed: 12 February 2024
Erin
United StatesI never got my deposit back. Most of the time they always do. I keep my room clean with no damage. Pet is trained. Oh well!
Stayed in February 2024
Reviewed: 3 February 2024
Guadalupe
United StatesI did not like that I arrived after check in time and had to wait 40 minutes for a room to be available although a "better" room was clean and ready to be used when I arrived. The manager was not attentive to this inconvenience. In addition, we had people knocking at our door asking for money. In the room there were socks from the prior visitors. I was not happy with my stay.
I liked that it was a place to stay.
Stayed in January 2024
Reviewed: 21 January 2024
Jennifer
United StatesStaff went into our room without telling us while we were where our
Stayed in January 2024
Reviewed: 18 December 2023
Ray
United StatesThere was no breakfast as stated on the website. The beds are only full beds.
Stayed in December 2023
Reviewed: 24 November 2023
Gene
United StatesBetter coffee would be nice.
The Pillows on the bed were great. The room was perfect for us.
Stayed in November 2023
Reviewed: 12 November 2023
Ana
United StatesI don't like that some of the outlets don't work
Ok location
Stayed in November 2023
Reviewed: 7 November 2023
Saguaros
United Stateslack of towels and washcloths. The shelves under the sink were empty....we had 4 people, the room had 2 bath towels and 2 hand towels. The entry light bulb was going out, it winked and blinked....couldn't use for lighting.
Cleanliness of room
Stayed in November 2023
Reviewed: 1 November 2023
Mary
United StatesThe door in the bathroom could use repairs and paint.
Stayed in October 2023
Reviewed: 16 October 2023
Charles
United StatesPrice was pretty high for that area. Lots of drug addicts hanging around there. Badly maintained road entering the hotel parking lot
Hotel was decent on the inside.
Stayed in October 2023
Reviewed: 16 October 2023
Yuen
United StatesI paid extra for bedding and a welcome box. I felt that the bedding was the same and the welcome box no one knew what that was. They told me to try and come tomorrow to ask the manager.
Location…
Stayed in October 2023
Reviewed: 13 October 2023
Holly
United Statesthe hotel is a little worn
Stayed in July 2023
Reviewed: 12 October 2023
Nash
United StatesHomeless encampment next to parking lot.
Stayed in October 2023
Reviewed: 4 September 2023
Madrid
United StatesThe bed.
Stayed in September 2023
Reviewed: 25 July 2023
Guillermo
United StatesThe extra charge of 75 dlls deposit that it doesn't say on the hotel website
Rooms quite and comfortable
Stayed in July 2023
Reviewed: 11 July 2023
Eduardo
United StatesStaff was slow and had to put a 75 deposit after I already paid
Got my room fast
Stayed in April 2023
Reviewed: 6 July 2023
Adams
United StatesThy assigned me to 421 thn the caed wont open the dooe so thy put me on a eoom w no frig n microwave. Only stayed 1 night.
Stayed in July 2023
Reviewed: 8 June 2023
Esperanza
United StatesThat we were not told we would have to put a $75 deposit with a cc upon check in and it's been 5 days and I still have not got it back
Everything was great
Stayed in June 2023
Reviewed: 1 June 2023
Rodrguez
United StatesOne of the staff members was really rude I have 3 children ho are autistic and one of the staff told me they were getting a lot complains it would of been great if they would of understand but they didn't and she was really rude also wen I ask the front lobby about food orders they told us it was fine either they could leave it in the front or the room then the lady ho was rude said no that I hade to put my room number and was rude wen I went to ask her again this was my second time here but this time I was desapointed Just with one staff member the rest of them they were awesome.
I love this inn it was my second time here.
Stayed in May 2023
Reviewed: 30 May 2023
Timothy
United StatesThe aera alot of homeless people walking around not on the property
The check in good service with the people.
Stayed in May 2023
Reviewed: 19 May 2023
Leroy
United StatesThe homeless people all around. Most likely prostitutes too. I backed my truck and set the alarm on it. I made certain the room door was locked I said I would .....OPEN THE DOOR FOR NOBODY!!!
Room was clean but very dated furniture and a musty odor in the room. I was traveling alone as a guy so I can take care of myself. I would not bring children here. For me, it was some place to crash for the night. Decent TV and channels.
Stayed in May 2023
Reviewed: 25 April 2023
Jorge
United Statesone of the worst experiences I had in my life. I could mention se eral issues about this hotel but long story short just don’t stay at this hotel. at the end they also kept the deposit I placed when I arrived. no explanation given no nothing; they just don’t give the money back. I don’t know if I broke a window or something I just don’t know!!!! but don’t expect your money back. Don’t stay here !!!!👎👎👎👎👎👎👎👎👎
Stayed in April 2023
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