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2700 Sand Mine Road, Davenport, FL 33897, United States of America
June 1, 2016
눉Dirty bathrooms. Alarms went off at 3 Am and MAintenance came by at 3:40Am , moved the sensors around and by 4Am took a bad one out and said he would come back in AM. He never did. I had to call Sunday AM ( a day later) to remind the, "Jose" told me they were busy. They should tell customers to bring Toilet paper and trash bags because they half used rolls in each of three bathrooms did not last long for a family of 8.
May 31, 2016
눉I have never been more disappointed in this resort. It was recommended by a family member who had friends stayed at the resort prior to me booking. We had the worst experience and would not recommend this place to any one. When I was booking I specifically requested an updated unit and was specific about being asthmatic, i had a response that it was possible based on availability, the day before my Arrival May 26, i received a call from the resort about my upcoming arrival and the sale of theme park ticket purchase, i told the associate that we were planning to enjoy the amenities at the resort and was not planning to visit the parks, i also mentioned to her about my request for an updated unit. She said she will note my booking. Arrival and checking in went ok until we got to unit 4224, within the first five minutes of being in the unit I had to go back out to call the front desk because I felt like a elephant was sitting on my chest from the smell of the dirty carpet which was everywhere. I called and spoke to the manager on duty about my request for an updated unit or at best minimal carpet. he said he understands but he was completely booked. That shows unwillingness to even try. I travel enough and stay at some of the best resorts and hotels in the Orlando area to know that this was not true because a certain numbersof rooms should be unoccupied for cases such as mine, he said he completely understood and even mentioned that his mom had the condition i had, asked him if i choose to leave the resort what does it mean for the money i spent, he gave me the number to the general manager Tom Mcdonald.
눇The only thing this resort have going for it is the pool area with the lazy river.
May 24, 2016
눉It was old and dirty. The bathtub had mold. There was no toilet paper. We had to go to Walmart at 1:00 am because the office stated that you do not supply it. That should have been told to me at the time of booking or at least when I checked in. The floors were dirty. I have stayed there 3 other times with my family and I will think about it if I would ever stay there again.
눇The convenience to shopping
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