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8701 West Interstate 30 , Fort Worth, TX 76116, United States of America
January 29, 2015
눉Employees where rude. Never been to a hotel where the staff was as rude as they where. Checking in the first night the room was dirty.. Second day moved into new room and it was dirty. Had to ask to borrow vacuum because floor was filthy. Had trouble booking online and called front desk told the manager i was waiting on artenary to be email for conformation number. The manger said I would have to wait outside with my children. One being 1yrs old and 3yrs old. And it being 40 degrees outside I asked her if I could wait because it was to cold outside and she told me no meanwhile I got the email and she was very rude. All 4 nights every morning she was rude when rebooking the room. Nothing at the hotel worked as it should.
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