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5851 South Virginia Street, Reno, NV 89502, United States of America
May 16, 2016
April 24, 2016
눉I made reservations online and when I got there they cudnt find it,they somehow had some kind of error with their computer or something. I felt that the ladies did it on purpose because they were judging me by my apperence,and didn't want to rent me the room at first but then tried to overcharge me! Also they charged my card an extra day because somehow the clerk forgot or purposely did not put it in the computer that I paid for my second day, and they said thatthe reason for the mistake was that the lady that took my payment was new and was in training that day and that I messed her up because I paid in cash for my second day!I Just felt like I was targeted for some reason and was really uncomfortable whenever around their staff my whole stay!!
눇Maybe the eggos they had for breakfast,oh and I liked that they had oatmeal and fruit.
April 27, 2016
눉The outside temperature was in the upper 30s to low 40s, and the heating system never did get the room warmed up to a comfortable temperature. The fan just blew cool air even when the thermostat in the room was maxed out at 90. Other reviews have addressed this same issue many times but the problem with the heating system continues to exist. Fortunately I had a small space heater in my car that I used to get the room to warm up a little..maybe up to about 60 degrees!
눇The room was large and clean, staff were all friendly and helpful. The pool looked clean and nice but the weather was too cold to go for a swim.
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