It was really nice

Nice set up and private

Stayed in March 2024

breakfast was wonderful! the waffles nice choices

Stayed in October 2023

Entrance to mot.

The breakfast was very good.

Stayed in October 2023

The fireplace wasn't working

Breakfast was good. A few restaurants nearby also.

Stayed in October 2023

Sheets could be whiter and fewer wrinkles.

Stayed in October 2023

Nothing the hotel can control but it was time consuming to get to if you were on the opposite side of the street. I didn't realize that the type room we rented would have stairs to climb. We traveled with my mom who did okay but I would have liked to know ahead of time.

Friendly staff and a great location for the places we wanted to go.

Stayed in October 2023

Upstairs bed in my suite was uncomfortable. I usually sleep very well at any Residence Inn but that particular bed wasn't comfortable. I should have switched bedrooms with my teen but we were already unpacked.

Very helpful staff when booking and affirm had caused a system issue with the payment of my reservation. Will never use either service again however the managers and staff were helpful in making sure everything was all set for our stay.

Stayed in August 2023

The door was difficult to open and close- again, not a big deal at all.

The room was a perfect setup for a family. It was clean, comfortable, and the grounds were nice, although do be aware that it is right next to a major road and you can hear the noise. Really though I have no complaints, we had a great stay.

Stayed in August 2023

Noisey guests

Breakfast was great

Stayed in August 2023

the lighting in room was poor. Living room needs overhead light. Set up is great for family.

great

Stayed in July 2023

When we got back in the evening there was no parking left by our room so we ended up having to park at the main entrance and walk. Thankfully we had our luggage in the room already

Very clean rooms and friendly staff

Stayed in July 2023

Nothing

We were upgraded to a 2 bedroom- room was amazing. Nice Halloween cookies at check in and candy too- above and beyond full breakfast with many choices as well

Stayed in October 2022

The door in the upstairs bathroom was too close to the toilet. There should be some sort of get that can be closed to the stairs. Almost fell down late at night even tho there was side lights.

They layout of the suite was really nice. Very spacious. Staff was super nice.

Stayed in October 2022

Little bummed out the fireplaces couldn't be used

The kitchenette and everything have a lot of space

Stayed in March 2022

the low toilet and the too hard bed

it was clean, convenient and the staff was nice.

Stayed in April 2022

i didn’t like how i couldn’t use the fireplace

everything

Stayed in February 2022

they need regular coffee machines in the apt or kcups machine is a must

everything, staff is really nice and place is very clean and comfortable

Stayed in January 2022

The coffee that you can make in the room

breakfast was good nice selection. The coffee was very good.

Stayed in October 2021

We arrived several hours earlier than expected and the staff promptly provided us with a suite. Breakfast buffet offered a variety of hot and cold options. There was something for everyone! All staff members were consistently helpful and polite.

Stayed in November 2021

Maid needs to come a bit later and learn more English

Friendly staff with many extra touches

Stayed in November 2021

The room was clean, cozy, and the staff was friendly. The room had everything we needed, very comfortable. Good breakfast. It was close to Salem and also a short drive to Boston. Highly recommended.

Stayed in October 2021

I wish there was a note on how to use the fireplace, and that we would need to buy our own wood/starter logs - just so that we could prep for that ahead of time. But, it wasn't a big deal and we enjoyed our stay very much regardless :)

Absolutely great stay! A friend and I came to visit for a couple of days to see Salem, and the location of this hotel was perfect. The room was everything we hoped for, and the staff was so friendly. I experienced no problem having my service dog with me. The property complex is also planned out to allow for quick walks around as well, which I really appreciated. The hot breakfast buffet in the mornings is a great addition, & really liked that they serve it until 9am! There are lots of stores nearby for any shopping that you might need to do as well. Will definitely be back :)

Stayed in October 2021

THE LOCATION was probably the worst in any place I’ve stayed in, my boyfriend and I stayed there to visit Salem because our favorite place in Beverly closed due to covid taking its toll financially on them. The road was a disaster, three lanes no lines, and you had to back track because there was a divider wall, and even if you could cross you wouldn’t be able to because the traffic is so bad. If it wasn’t for the location it would’ve been wonderful.

I liked the design, it was comfortable, the kitchen was nice, and it had a good amount of room for the kitchen/sleeping/ living area. The staff were all nice and welcoming.

Stayed in August 2021

The room is nice but the couch is hard and the parking is a little tight

Locations great easy to get to everything in the area breakfast is good everything's very clean staff is very nice very accommodating

Stayed in July 2021