Reviews of Residence Inn by Marriott Salt Lake City Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
285 West Broadway, Salt Lake City, UT 84101, United States of America
#34 of 66 hotels in Salt Lake City
Guests' ChoiceReview Score
Based on 157 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.7
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Facilities
8.1
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Staff
8.8
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Value for money
8.0
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Free WiFi
7.3
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Reviewed: April 2, 2024
Lewis
United States of America45 Reviews8.0“Great value & great staff”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Room window could not be opened more than 3inches.
Very nice rooms w kitchenettes. Very, very friendly staff. The best "breakfast included" breakfast I've ever enjoyed at a hotel. So much variety of breakfast items and plenty available. Close to many restaurants.
Stayed in April 2024
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Reviewed: March 18, 2024
Tolulope
United States of America15 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • One-Bedroom Suite
- • Stayed 4 nights
- • Submitted from a mobile device
The passive aggressive and condescending demeanor of the front desk lead- I had to switch my room because the AC was broke in the original room I was put in. And to compensate me for the inconvenience, the manager instructed the lead to award me 20,000 points which she (I am not sure why) refused to do. After repeatedly following up, she then decided to award 10,000 points instead of 20K. I eventually had to let it go cos I just didn’t have no more interest in talking to her about it. Moreover, the actual points meant for the duration of my stay is still yet to be awarded as well!
The environment is great and the facilities are okay. Breakfast is good as well.
Stayed in March 2024
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Reviewed: January 12, 2024
Arelys
United States of America1 review8.0Very Good- • Business trip
- • Solo traveler
- • Queen Studio
- • Stayed 5 nights
The breakfast menu could use an upgrade.
Great location and very comfortable rooms. I will definitely come back.
Stayed in December 2023
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Reviewed: October 4, 2023
Sandra
United States of America25 Reviews7.0Good- • Leisure trip
- • Group
- • Queen Studio
- • Stayed 2 nights
Terrible breakfast
Marriott service and cleanliness
Stayed in September 2023
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Reviewed: September 25, 2023
Christine
United Kingdom19 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 3 nights
The room we had was a great size and the kitchen area was well fitted was equipment. the staff were very helpfull.
Stayed in September 2023
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Reviewed: September 20, 2023
Blair
United States of America6 Reviews9.0“Amazing!!!”- • Business trip
- • Group
- • Two-Bedroom Suite
- • Stayed 3 nights
- • Submitted from a mobile device
In the room I was in in our suite, there was a loud fan running continuously. Nothing major, but it did make it hard to fall asleep.
We liked the staff, the kitchenette was amazing, and the suite overall was perfect for our group.
Stayed in September 2023
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Reviewed: September 9, 2023
David
United Kingdom49 Reviews3 helpful votes8.0“Just a one night stay, perfectly good hotel, clean and efficient”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
A bit soulless
Large room with kitchen, comfortable bed, nice bathroom
Stayed in August 2023
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Reviewed: June 15, 2023
Diane
United States of America18 Reviews1 helpful vote8.0“Great base to see the city's sights.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
This was a junior suite, I think. The only chairs were to a high top dining table. They were great for eating but not comfortable at all for reading or watching TV. In this case, a low top table with matching chairs would be much more comfortable.
The bed was very comfortable, the breakfast had lots of variety, the location was good.
Stayed in May 2023
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Reviewed: May 27, 2023
Anne
United States of America20 Reviews2 helpful votes9.0“excellent location with a very friendly staff”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
nothing
great location. close to restaurants and shopping
Stayed in April 2023
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Reviewed: May 23, 2023
Kimberly
United States of America15 Reviews2 helpful votes8.0“Quiet and conveniently located but not a well-maintained property”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Room wasn’t very clean. There was grease all over the wall near the stove and the floors were dirty. We couldn’t open the patio door and the balcony and patio furniture were filthy. Our room had no coffee maker and not enough towels for my family. On the morning we checked out there was a homeless person sleeping in the entryway to the lobby.
Great location. Across the street from Pioneer Park where my family and I were attending a weekend event. Walking distance to many restaurants. Parking is actually free for guests. Our room was very quiet for the whole weekend too.
Stayed in May 2023
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Reviewed: February 21, 2023
Caryn
United States of America9 Reviews1 helpful vote9.0“Roomy & Comfortable”- • Leisure trip
- • Solo traveler
- • One-Bedroom Suite
- • Stayed 3 nights
The breakfast was great - lots of choices. The room was large and liked having a separate bedroom. The staff was friendly and very accommodating w/ my late check out.
Stayed in February 2023
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Reviewed: October 17, 2022
Yury
Israel34 Reviews4 helpful votes9.0“Very good place for a good price close to city center, many good restaurants close to hotel”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
Breakfast, location
Stayed in September 2022
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Reviewed: October 12, 2022
Liong
United States of America10 Reviews1 helpful vote9.0“Nice hotel for your stay”- • Business trip
- • Solo traveler
- • Queen Studio
- • Stayed 6 nights
- • Submitted from a mobile device
Utah is very dry.
Nice hotel, close to everything downtown. Plenty of restaurants near by. Very convenient. Hotel staff was friendly and helpful.
Stayed in October 2022
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Reviewed: September 21, 2022
Richard
United Kingdom11 Reviews7.0“Good location, clean rooms but breakfast needs improvement”- • Leisure trip
- • Couple
- • One-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Still using plastic cutlery and paper plates
Good location for exploring SLC
Stayed in September 2022
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Reviewed: September 11, 2022
Cindy
United States of America17 Reviews7.0Good- • Leisure trip
- • Couple
- • One-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Had to pay extra for decent wifi and the wifi system for streaming services died & never returned; no one seemed to know what was going on...
Location was great for us...not the best part of town but close to where we needed to be.
Stayed in September 2022
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Reviewed: September 4, 2022
Dale
United States of America6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • 1 Bedroom Larger Suite, 2 Queen, Sofa bed
- • Stayed 1 night
Staff very accommodating when ac in first room was not working. Transferred us to a new room with ac.
Stayed in September 2022
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Reviewed: August 7, 2022
Tim
United Kingdom18 Reviews2 helpful votes8.0“Good location and reasonable rates”- • Leisure trip
- • Solo traveler
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing much.
good location close to downtown and light rail link to airport and the Amtrak station. good facilities in the kitchenette in the room. staff member on duty at 4am when I showed up very late we’re helpful and friendly. Pretty good breakfast included in the room rate.
Stayed in August 2022
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Reviewed: July 7, 2022
Sarah
United States of America21 Reviews5 helpful votes9.0“Great breakfast, great staff!”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
Can't think of a single thing that was wrong!
First of all - Joey at the front desk at night is truly a wonderful ambassador for this hotel! Couldn't be a nicer guy for a weary traveler checking in at midnight after a 5 hour flight! The breakfast was great, and the hotel lives up to the Marriot brand.
Stayed in July 2022
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Reviewed: July 5, 2022
Lindsey
United States of America1 review8.0“Clean hotel and comfortable rooms, pool is closed, good breakfast, friendly staff”- • Leisure trip
- • Family with young children
- • 1 Bedroom Larger Suite, 2 Queen, Sofa bed
- • Stayed 1 night
- • Submitted from a mobile device
The shower was difficult to turn on and off. Would've loved to have the amount of towels as we had told them there'd be guests. Pool was closed amd we didn't find this out until I was headed downstairs from our room with my excited 5 year old in tow.
It is centrally located, but across from pioneer park which is sketchy at night. Breakfast was nice, facilities clean, friendly staff and very comfortable beds and full kitchen
Stayed in July 2022
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Reviewed: June 18, 2022
Theodore
United States of America3 Reviews8.0“it worked out great for our one night stay on the way to Yellowstone.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
pullout bed in the couch was very uncomfortable
clean and liked the 2 bedroom option
Stayed in May 2022
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Reviewed: June 14, 2022
Jeremy
United Kingdom12 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
Lighting plan not really effective
Excellent room - comfortable bed Hot water Excellent balcony Decent kitchen facilities - coffee maker Good breakfast
Stayed in June 2022
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Reviewed: June 10, 2022
Jeremy
United Kingdom12 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Great Breakfast close to the centre - though block sizes in Salt Lake City are a lot more than other US cities I have been to Very good staff - addressed every issue put to them 10+
Stayed in June 2022
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Reviewed: May 27, 2022
John
Canada5 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Two-Bedroom Suite
- • Stayed 1 night
Within walking distance for downtown, restaurants and events
Stayed in May 2022
-
Reviewed: February 27, 2022
Sherien
United States of America6 Reviews2 helpful votes7.0“Lisa in the front desk was great helped us getting Taxi on such short notice at 3:00 am and a gentleman works there too”- • Group
- • 2 Bedroom Suite
- • Stayed 5 nights
- • Submitted from a mobile device
it’s good for the value of money, I read a lot about reviews before I booked and some of it true like kitchen dishes or things in the kitchen not much but we asked the front desk and they are great and very helpful so no big deal
it was great location and convenient
Stayed in February 2022
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