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526 Evergreen Street, Ridgeland, MS 39157, United States of America
July 24, 2016
July 11, 2016
눉Poorly made bathroom doors...two of my girls got locked in the bathroom and we couldn't get them out. First time (around 630 pm) one got locked in I went and reported it and the lady said she thinks they had problems with that room before and notated it in a book. The second time someone got locked in front desk associate came and had to use knife to pry lock and door (around 1130 pm). She used a little profanity in front of my children because she was obviously upset that the previous person didn't offer to move me to another room (that was not professional, but I get why she frustrated, just not in front of guests). Anyway she did work to find is another room, but the one of bathroom doors in that room was worse than the previous room because it wouldn't close all the way. Looks like there are foundation doorway issues...we were scared to close any of the doors by that time anyway. This upset our evening twice. I was celebrating my daughters birthday with her sister and 3 of her friends. So it was very frustrating and scary to my girls and me to have to experience that...not to mention the anxiety I felt from trying to make things perfect and they were not.
눇Size of room...friendly staff
June 30, 2016
눉Storming when arriving, no real cover to unload. We and our stuff was soaked, finally got inside and the stopped us and told us dog fee $50. Had to take the dog, back to vehicle in the pouring down rain. Totally soaked, Got to our room, had been totally trashed out, broken door, drawer, lampshade etc. Sheets dirty (bed made-up). Carpet Pillows many years old and flat. Breakfast is a TOTAL joke. Just returned from a week long trip, Holiday Inn and it beat the Hilton. Front desk staff was RUDE.
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