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3101 Collins Avenue, Miami Beach, FL 33140, United States of America
April 6, 2016
눉The room was extremely dusty, I had to go around and clean myself. The safe box did not work so I had to leave all of my items exposed. Room cleaning service skipped over our room two days in a row and when I asked for new towels they took almost 4 hours to bring them upstairs we had to actually go down and request again. It is also a very racist hotel if you are not Brazilian or from Belgium, I advise you not to go there. About 95% of the visitors were Brazilian and we're very very rude. They were not friendly and all they did was stare at you and when we got into the pool they all went into a little corner and huddled as if we had a disease. The staff wasn't the friendliest either, maybe one or two out of the hundred. The location of the hotel is so far from everything it's close to apartment buildings. On the first night we discovered that the pillowcases had stains on them and requested new ones. I also realized that I had booked a room with a balcony but on the second day I noticed that we didn't have a balcony and the room wasn't the one that I ordered. They placed us on the fifth floor all the way to the back of the hotel with another party right next door who were from the exact place in New York that we were from, the bronx.coincidence? No racist. Yes, we are African American and our next door visitors where Dominican. I'm not racist, I love people fromay all walks of life, for Christ sakes, I can get along with a fly! This stay was not worth all of the money that we spent. My advice is to choose something close to 20th Street and down or youll spend more money on cabs then anything else. Despite the stay at the hotel, my first time visit to Miami was for my 30th birthday and I absolutely loved it and I will be back just not at the Riu Plaza Hotel!!!
눇The pool area was the best part...
April 4, 2016
눉After a lifetime traveling, this is the first time I have been charged ahead the whole stay.
눇Lo oled newly refurbished
March 14, 2016
눉The room smelled mouldy
눇On the beach with great view
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