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  5. Reviews of Red Lion Inn & Suites Philadelphia

Reviews of Red Lion Inn & Suites Philadelphia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1208 Walnut Street, Philadelphia, PA 19107, United States of America

#80 of 87 hotels in Philadelphia

Guests' Choice

Review Score

Based on 123 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    6.3

  • Staff

    7.2

  • Value for money

    6.9

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    6.0
    One night stay
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our remote was broken and the room they put us in at first was dirty

    I liked how clean it was for being a cheap hotel. They had breakfast in the morning also.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Great location and good value for the price.
    • Leisure trip
    • Solo traveler
    • 1 Queen bed Non Smoking
    • Stayed 1 night

    The towels were a little thin, but passable.

    Great location - near everything downtown.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • 1 Queen bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The building is old and could very much use some upgrades

    Location is great. Passable value for the price

    Stayed in February 2024

  • Reviewed: February 3, 2024

    7.0
    Just ok.
    • Business trip
    • Solo traveler
    • 1 Queen Bed with Bath in Hallway
    • Stayed 1 night
    • Submitted from a mobile device

    Upon check in the receptionist had way too many personal questions. I guess she wanted conversation. The room itself was ‘uneven’ meaning there were places it felt like the floor was making a bubble either upwards or downwards. The windows were dirty. The microwave was dirty and the shower was leaking. The AC was cold and there was no place to change it.

    The room was nice and spacious. The bathroom was had good lighting. The room had a (dirty) microwave and a coffee machine (that didn’t want to work), and also a fridge.

    Stayed in February 2024

  • Reviewed: January 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • 1 Queen Bed Accessible Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No real breakfast room Staff not really pro or welcoming

    Stayed in December 2023

  • Reviewed: January 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • 1 Queen Bed with Bath in Hallway
    • Stayed 1 night
    • Submitted from a mobile device

    Very small elevator and narrow corridor. Shower was not designed the right way, water goes everywhere

    Basic but comfortable. Has a microwave and a fridge

    Stayed in November 2023

  • Reviewed: January 6, 2024

    6.0
    It was nice just wish the facility would be more observant on the drug usage from their attendants
    • Leisure trip
    • Couple
    • 1 Queen bed Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The smell of weed was horrible

    It was close to everything and was able to walk everywhere

    Stayed in January 2024

  • Reviewed: December 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 Queen bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There should have been a fan in the room to circulate the warm air.

    Stayed in November 2023

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • 1 Queen Bed with Bath in Hallway
    • Stayed 2 nights
    • Submitted from a mobile device

    Carpets looked dingy

    The lady at reception was great and the house keeper Mayra

    Stayed in December 2023

  • Reviewed: December 25, 2023

    7.0
    My stay was nice we liked the room. It felt private and safe.
    • Leisure trip
    • Couple
    • 1 Queen Bed with Bath in Hallway
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like the fact that I wasnt told about a hold fee, not only that..i was told the hold fee would be $9 but my credit card was charged a hundred dollars. Now, I must wait three business days just to get my money back.

    The breakfast was nice to have but not many options. I loved how the location was neat and in a safe area close to downtown center city.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    5.0
    Faced heater issue in winter
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Heating

    Location

    Stayed in December 2023

  • Reviewed: December 24, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • 1 Queen Bed Accessible Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too pricey

    Nice staff

    Stayed in December 2023

  • Reviewed: November 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • 1 Queen bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was noisily

    Location

    Stayed in November 2023

  • Reviewed: November 20, 2023

    6.0
    Disappointing regarding the price
    • Business trip
    • Solo traveler
    • 1 Queen Bed with Bath in Hallway
    • Stayed 5 nights

    The fact that the bathroom was not in the room ( I miss the info while booking). The view on building construction right through my bedroom window, had to stay with close curtains all the time because constructions guy were just in front of me watching. The wall are really thin and you can hear evething inside and outside the hotel.

    Cleaning staff very nice. Close to downtown

    Stayed in November 2023

  • Reviewed: October 25, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    No temperature control in room.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    5.0
    Why did the room not match what we booked? They blame Booking.com but I'm not sure I believe them.
    • Leisure trip
    • Family with young children
    • 1 Bedroom 2 Queen Beds Non Smoking
    • Stayed 1 night

    Room wasn't what we booked, wanted two queen beds, got one, missing a duvet, and a fold up single bed in the corner with no bedding at all. Receptionist gave a 20% discount which would have satisfied me, if he hadn't also promised to bring up bedding which he forgot to do. I knew they were busy so waited 45 minutes before coming back down. It was now the night receptionist who really didn't understand what I was requesting and tried to come into the room with me, but I refused as my teenage daughter was getting ready for bed. Even though I made it clear what bedding was missing he came back with only half of what we needed, and when he made a second attempt he bought a huge pile, way more than we needed. It was getting farcical now and more than an hour after we had checked in.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • 1 Queen bed Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower kept clogging and water took forever to go down. There was no thermostat in the room so the room tended to be overly warm and uncomfortable. Bed was not at all comfortable.

    The location was great, and staff was very friendly.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    6.0
    Perfectly adequate hotel for short stays where you're not spending a lot of time in your room.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Lighting could have been better. Pillows could have been better.

    Room was adequate for a short stay. Shower was good.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    5.0
    Far away from expectations
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We booked a room for 5, in the description at the time of the booking was 2 queen beds and a couch, to find out that were 2 armchairs super small. It was dirty we move a chair in the room and found pills underneath. The smell of smoke was all over the property. When we got there at the check in, the guy was talking at the phone with his mom and we had to wait to check in for him to finish the conversation.

    The property has a good location in the city center and a big parking lot in front of it with good prices and they were offering discounts for the parking

    Stayed in September 2023

  • Reviewed: August 31, 2023

    7.0
    Great place with friendly staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The area. Everything was in walking distance

    Convenient, fiendly, clean, breskfast could have been better, but was ok

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Decent stay, a little overpriced, need improvement on customer service.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was fairly big, decently clean, enough linen. It was a good stay. Only downside is the breakfast quality wasn’t good and front desk guy is very unprofessional. He refused to give us water to drink even though the total price had breakfast included. Katty was friendly and helped us promptly. I’d recommend this place but they need to improve their customer service.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    7.0
    Would stay again.
    • Leisure trip
    • Solo traveler
    • 1 Queen Bed Accessible Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was basic (just coffee and crereal bars and fruit). The fire sprinklers did start leak in my room, however this was a freak occurance and I was given a refund.

    Perfect location short walk from Philadelphia historic quarter. The staff were friendly and accommodating, whilst rooms were clean, spacious and modern.

    Stayed in August 2023

  • Reviewed: July 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 Queen bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was poor and a little dirty in elevator and hallways

    Stayed in July 2023

  • Reviewed: June 18, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • 1 Queen bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We did run into a key situation but can confirm it's not a regular thing. Overall if you need a quick hotel on a budget The Red Lion In & Suite is a good choice 🦁.

    I liked the availability to be close to local bars and foodie places all over.

    Stayed in June 2023

Showing 1 - 25

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